Samah Aidah Email & Phone Number

United States

United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Greet guests and complete the registration process to include, inputting and retrieving information from the computer, confirmation of guest information and room rate, coding electronic keys, promoting marketing programs, and providing a welcome packet Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and card.Demonstrate a thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area and other general product knowledge.Use up-selling techniques to promote hotel services and facilities and to maximize room occupancyRespond to guest inquiries and requests and resolve issues in a timely, friendly and efficient mannerField guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Aurora, Co

Greet guests and complete the registration process to include, inputting and retrieving information from the computer, confirmation of guest information and room rate, coding electronic keys, promoting marketing programs, and providing a welcome packetAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and card.Demonstrate a thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area and other general product knowledge.Use up-selling techniques to promote hotel services and facilities and to maximize room occupancyRespond to guest inquiries and requests and resolve issues in a timely, friendly and efficient mannerField guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Fort Collins, Colorado, United States

Completed leasing packages for all rentals and maintain 75%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.Assisted in development of marketing plans, Internet and print advertisements, and marketing copy.Performed administrative duties such as rent collection, communicated with tenants via written correspondence, maintained property and facilities, and administered lease closings.Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.

Fort Collins, Colorado, United States

Completed leasing packages for all rentals and maintain 75%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.Assisted in development of marketing plans, Internet and print advertisements, and marketing copy.Performed administrative duties such as rent collection, communicated with tenants via written correspondence, maintained property and facilities, and administered lease closings.Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.

Served as a mentor to ethnically diverse and underrepresented first-generation students Assisted with weekly activities including activity evaluationSupervised daily lunch program offered through the U.S. Department of Health and NutritionDeveloped and implemented interesting and interactive learning mediums to increase student understanding of course materialsActed in administrative capacity by reserving classrooms, buses, and meeting spaceInstructed 45 high school seniors in their Senior Seminar course Improved student success and retention through individual meetings