Samaneh K. Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

TCI is largest telecommunication company in Iran. It provides internet access and data services to more than 11 million customers. As Senior Network Engineer, I was responsible for designing and implementing functional network infrastructure and resolving technical issues. I supervised a team of five Network Engineers, continuously monitoring their performance, mentoring and providing cross team training as needed. My main responsibilities included:- Deployment, implementation… Show more TCI is largest telecommunication company in Iran. It provides internet access and data services to more than 11 million customers. As Senior Network Engineer, I was responsible for designing and implementing functional network infrastructure and resolving technical issues. I supervised a team of five Network Engineers, continuously monitoring their performance, mentoring and providing cross team training as needed. My main responsibilities included:- Deployment, implementation, configuration and testing data Switches, Routers, Firewalls, DSLAMs and other network equipment- Designing, configuration, development, management, monitoring and troubleshooting complex networks and resolving network deficiencies - Upgrading the IOS of the routers and other core and edge devices to the latest software versions to be compatible with new technologies- Providing feedback to infrastructure architects on design and improvement initiatives to enhance overall performance and improve service delivery- Troubleshooting and fault analysis network devices and resolving failures and performance issues- Reviewing technical problems of data systems, signalling problems at operation time, and proposing strategies to remove bottlenecks - Studying latest cutting-edge technologies in network products and solutions - Building up positive rapport with clients and internal teams in a confident and friendly manner in order to deliver high quality customer services and get the best results with less cost and risk - Supervising a team of five Network Engineers, continuously monitoring their performance, mentoring and providing cross team training on network systems as needed Show less

Tehran Province, Iran

As a network engineer, I was responsible for configuring and installing various network devices and services as well as performing network maintenance and system upgrades. My main responsibilities included:• Installing, implementing, configuring, testing and troubleshooting different kinds of data equipment• Participating in all DR related testing of all Infrastructure services related to data as required• Validating problem descriptions and performing detailed problem diagnosis… Show more As a network engineer, I was responsible for configuring and installing various network devices and services as well as performing network maintenance and system upgrades. My main responsibilities included:• Installing, implementing, configuring, testing and troubleshooting different kinds of data equipment• Participating in all DR related testing of all Infrastructure services related to data as required• Validating problem descriptions and performing detailed problem diagnosis, tracking and updating problems in trouble-ticketing system• Making full backups of all configurations, daily and per case as needed• Providing technical support to internal and external customers as required to support the existing 24/7 operational environment• Documenting the Network Operation's Procedures on troubleshooting, provisioning, maintaining and technical support• Capturing, reviewing and auditing all device logs from multiple devices, appliances and systems• Preparing time schedules of activities relevant to data equipment installation and configuring, and following up all executive matters as per the time schedule• Participating in rotating on call schedule with other members of the team including weekends• Participating in calling for tenders, assessing and evaluating the quality of equipment for purchasing• Meeting various customers to assess the network's compliance with their requirements Show less

Master'S Degree, Electronic

Bachelor'S Degree, Electronics