Owner of a small business, which required me to build processes to ensure profitability.Established an online brand for my business, which required me to manage business accounts on multiple social media platforms to facilitate incoming sales.Research and ensure continuous improvement of my craft projects, which include etching, paint-pouring, wood-burning, and general crafting.Self-taught and cultivated design skills utilizing crafting software, crafting machinery, and crafting… Show more Owner of a small business, which required me to build processes to ensure profitability.Established an online brand for my business, which required me to manage business accounts on multiple social media platforms to facilitate incoming sales.Research and ensure continuous improvement of my craft projects, which include etching, paint-pouring, wood-burning, and general crafting.Self-taught and cultivated design skills utilizing crafting software, crafting machinery, and crafting tools by researching, watching videos and following instructions.Set pricing and managed orders to ensure product delivery was timely and exceeded customer expectations.Managed service recovery for customer complaints to ensure brand reputation of business remained intact.While planning my day-to-day schedule, I was able to plan and organize my work to ensure I can complete multiple ongoing projects in an efficient manner. Show less

Process all New Hire Paperwork for incoming employees, including I9 document verification, W2, and payroll data entry.While processing new hires, I have knowledge of personnel background checks, including investigating driving history of applicants for any disqualifying factors.Collaborated with local law enforcement when processing accident claims involving company vehicles.Management and utilization of QuickBooks, a database system designed to automate accounting and payroll… Show more Process all New Hire Paperwork for incoming employees, including I9 document verification, W2, and payroll data entry.While processing new hires, I have knowledge of personnel background checks, including investigating driving history of applicants for any disqualifying factors.Collaborated with local law enforcement when processing accident claims involving company vehicles.Management and utilization of QuickBooks, a database system designed to automate accounting and payroll functions, including:Accounts Payable responsibilities, such as processing invoices from vendors and tracking in QuickBooks.Accounts Receivable responsibilities, such as creating invoices for services rendered, and ensuring collection of payments and entry into QuickBooks for tracking.Ensured accurate entry of timesheets so that Payroll can be processed through the system efficiently.While performing office duties, I effectively communicated with a diverse group of individuals, including employees, customers, and vendors via email and phone.Managed multiple clerical office functions, which required organization and prioritization of work, including:Maintaining a tracker for credit that was applied to vendors for purchasing parts and equipment.Produced and maintained office supplies.Reviewed all vehicle inspections to ensure accuracy of maintenance records.Produced various reports for tax and business purposes. Show less

Take food orders and assist customers with transactions accurately and effectively utilizing either cash or credit card.Assisted customers with booking parties and helped ensure they had a great experience for their event.Ensured food quality delivered to customer was acceptable and handled any customer complaints regarding food.Validated ID cards to ensure that no underaged individuals were sold alcohol.