● Identifies safety risks, compliance risks, and legal irregularities that may adversely affect business operations.● Keeps up-to-date on any changes or additions to compliance-related laws that will impact business processes.● Ensures staff that they are following standard compliance procedures and guidelines in their day-to-day operations.● Creates and implements new compliance processes that will ensure business practices comply with various laws and regulations.● Implements modifications that will improve compliance management processes.● Processes all used vehicle sales for registration in the state of Pennsylvania.● Checks for accuracy in the application and ensures that all information is complete. ● Submits all legal transfer work to the Department of Motor Vehicles.● Signs over titles for all wholesalers who have paid in full.● Stays abreast of Title Regulations. Attends seminars held by local licensing bureaus and any available training on Title Regulations. ● Maintains a professional appearance and a neat work area

● Processes all used vehicle sales for registration in the state of Pennsylvania.● Checks for accuracy in the application and ensures that all information is complete. ● Submits all legal transfer work to the Department of Motor Vehicles.● Signs over titles for all wholesalers who have paid in full.● Stays abreast of Title Regulations. Attends seminars held by local licensing bureaus and any available training on Title Regulations. ● Maintains a professional appearance and a neat work area

● Provides administrative support to ensure efficient office operations. ● Maintains physical and digital filing systems. ● Drafts and edits letters, reports and other documents. ● Ensures that deadlines are met and adapts to changing priorities. ● Turns customers into buyers by matching them with their ideal vehicle.● Closes sales by overcoming objections, asking for sales, negotiating prices and completing sales and purchasing applications. ● Processes all used vehicle sales for registration in the state of Pennsylvania.● Checks for accuracy in the application and ensures that all information is complete. ● Submits all legal transfer work to the Department of Motor Vehicles.● Signs over titles for all wholesalers who have paid in full.● Stays abreast of Title Regulations. Attends seminars held by local licensing bureaus and any available training on Title Regulations. ● Maintains a professional appearance and a neat work area.

● Reviews and completes warranty claims. ● Uses technical information sources as needed to complete claims. ● Reviews, corrects and resubmits warranty claims that have been rejected. ● Maintains complete and accurate records for warranty claims. ● Coordinates and works effectively with other employees to resolve problems with warranty repair orders.

● Unloads materials and merchandise to assigned places. ● Locates and moves stock for storage or shipment. ● Identifies damages and reports shortages or quality deficiencies. ● Inspects machinery to determine the need for repairs and guarantees safety by performing regular maintenance. ● Keeps updates records of inventory and activity logs. ● Complies with company policies and procedures. ● Helps maintain a safe and orderly environment.

● Collaborates with leadership to determine the goals of advertising projects and strategizing plans to meet those goals. ● Designs legal and creative ads to ensure it meets the needs of the target audience.

● Receives formal appeals and/or complaints; investigates the circumstances and researches applicable laws, rules, regulations and policies.● Makes recommendations in written form regarding appropriate corrective action to be taken as a result of a review and/or appeals decision. ● Resolves the complaint by taking appropriate action or by explaining to the complainant the reasons for the original decision. ● Prepares necessary reports and records.

● Fields incoming help requests from end users via both telephone and email in a courteous manner. ● Documents all pertinent end user identification information including name, pharmaceutical company, contact information and nature of the problem or issue. ● Accesses software updates, drivers, knowledge bases and frequently asked questions resources on the internet to aid in problem resolution. ● Tests fixes to ensure the problem has been adequately resolved.

● Acquires new residential customers from assigned leads and territory based on incoming sales calls, outbound sales calls, lead follow up and grass-root marketing events.● Actively and consistently support efforts to simplify and enhance the customer experience. ● Delivers compelling sales proposals on products and services that meet the customer(s) needs. ● Achieves monthly sales quotas.● Completes all administrative tasks related to products sold in accordance with departmental policies, procedures and quality control guidelines.

● Trains, monitors and reinforces food safety procedures to crew members. ● Performs opening and closing procedures. ● Supervises, coordinates and delegates the execution of operations tasks and ensures compliance with all company policies and procedures. ● Works with the Restaurant Management Team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for employees and customers. ● Helps execute appropriate shift specific procedures affording to DOP and assists the management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains and exceeds all customer service standards.● Follows up and ensures resolution of VOC issues as needed. ● Onboards new hires and completes new hire paperwork.

● Takes active role in the entire training process for new hires, following guidelines and provides ongoing training and coaching for associates. ● Provides leadership and motivation, focusing on maintaining a strong team, thereby limiting turnover to the current acceptable standard. ● Assists the Store Manager by providing input on associate performance appraisals. ● Protects company assets and keeps awareness of all loss prevention issues and ensures associate compliance with all policies. ● Maintains close contact with financial paperwork and has working knowledge of how to interpret and react to store P&L’s and TIMS reports.● Works with the Store Manager in controlling store expenses. ● Ensures all cash handling and related bookkeeping is done properly. ● Stays current with all store apologies and procedures.● Achieved a ranking of #2 in the Region for Sales under my management.

● Upholds and promotes a safe and productive work environment by following and enforcing policies and procedures.● Supports Store Manager in team member counseling, hiring/staffing decisions, scheduling, team member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning and maintaining a productive work environment. ● Performs opening and closing procedures. ● Transports and makes deposits to the bank. ● Resolves customer complaints and issues to ensure the customer has a positive shopping experience.● Leads freight movement and supports merchandising initiatives - feed management and inventory control. ● Adheres to loss prevention standards and responds to any alarm calls as needed. ● Operates Forklift and Baler. ● Completes all documentation associated with the above job duties including P&L and Shrinkage Reports.