Samantha Devlin

Samantha Devlin Email and Phone Number

Business Support at Hargreaves @ Hargreaves Services plc
durham, united kingdom
Samantha Devlin's Location
United Kingdom, United Kingdom
Samantha Devlin's Contact Details

Samantha Devlin work email

Samantha Devlin personal email

About Samantha Devlin

Member of CIH. Experienced Contact Manager with a demonstrated history of working in the non-profit organization management industry. Skilled in Operations Management, Coaching, Customer Relationship Management (CRM), Customer Satisfaction, and Culture Change. Strong support professional with a BA Honours Degree focused in Public Services Management from University of Northumbria at Newcastle.

Samantha Devlin's Current Company Details
Hargreaves Services plc

Hargreaves Services Plc

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Business Support at Hargreaves
durham, united kingdom
Website:
hsgplc.co.uk
Employees:
285
Samantha Devlin Work Experience Details
  • Hargreaves Services Plc
    Business Support
    Hargreaves Services Plc Feb 2022 - Present
    Esh Winning, England, United Kingdom
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  • Safeguard Call Handling Services Ltd
    Customer Care Manager
    Safeguard Call Handling Services Ltd Apr 2021 - Present
    Consett, England, United Kingdom
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  • St Vincent De Paul Society (England & Wales)
    Volunteer
    St Vincent De Paul Society (England & Wales) Mar 2021 - Apr 2021
    Newcastle Upon Tyne, England, United Kingdom
    View
  • Taking A Career Break
    Taking A Career Break
    Taking A Career Break Jun 2020 - Apr 2021
  • Bernicia Group
    Customer Service Manager
    Bernicia Group Jun 2011 - Jun 2020
    North East
    Manage Contact Centres at Durham and Ashington and also out of hours serviceManage Contact Manager processing developmentsDevelop excellent customer serviceLead Customer Service Improvement GroupSit on various working groups including Welfare ReformDeveloping Customer Access StrategyTeam & Individual developmentsOngoing customer journey improvementsManage out of hours tendering processProject ManagementRecruitmentStaff performance managementRecently managed a huge change management of merging two contact centres to be become one teamManaging tenant involvementManaging customer feedback
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  • The Gateshead Housing Company
    Customer Services Development Manager
    The Gateshead Housing Company Mar 2008 - Jun 2011
  • Gateshead Council
    Team Leader
    Gateshead Council Sep 2002 - Mar 2008

Samantha Devlin Skills

Performance Management Management Project Management Change Management Public Sector Strategy Local Government Project Planning Recruiting Stakeholder Management Team Leadership Customer Experience Employee Engagement Team Building Training Delivery Training Stakeholder Engagement Coaching Contact Centers Business Transformation Workforce Management Process Improvement Internal Communications Customer Service Policy Organizational Development Team Management Program Management Leadership Crm Operations Management Culture Change Private Sector Customer Satisfaction Procurement

Samantha Devlin Education Details

Frequently Asked Questions about Samantha Devlin

What company does Samantha Devlin work for?

Samantha Devlin works for Hargreaves Services Plc

What is Samantha Devlin's role at the current company?

Samantha Devlin's current role is Business Support at Hargreaves.

What is Samantha Devlin's email address?

Samantha Devlin's email address is sa****@****cia.com

What schools did Samantha Devlin attend?

Samantha Devlin attended University Of Northumbria At Newcastle, Huntcliff Comprehensive.

What skills is Samantha Devlin known for?

Samantha Devlin has skills like Performance Management, Management, Project Management, Change Management, Public Sector, Strategy, Local Government, Project Planning, Recruiting, Stakeholder Management, Team Leadership, Customer Experience.

Who are Samantha Devlin's colleagues?

Samantha Devlin's colleagues are Stephen Page, John Young, Tony Wild, Garden Glennie, Martin Witton, Robert Mc Hugh, Ross Newall.

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