Samantha Easterly Email & Phone Number

Roseville, Ca, Us

Roseville, Ca, Us

Rocklin, California, United States

With the support of my team of District Leaders and Corporate staff, I oversee all daily operations for our brand across 2 states and 5 counties.

Roseville, California

Roseville, California, United States

Hiring, training, meeting sales goals, scheduling, maintaining standards of the brand, walk through of stores to ensure standards of cleanliness are met, passing salon audits, staff development.

Roseville, California, United States

Process applications, schedule and hold interviews, and hire staff for all 26 locations. Schedule and instruct training classes every week to ensure staff is well educated on all procedure and product. Oversee team of 15 store trainers to complete on site, hands on training for new associates. Lead monthly meetings with training team for consistent education. Develop and manage all education for staff. Stay up to date on studies, products, and knowledge in the industry to guarantee quality training.

Roseville, California, United States

Answer sales calls to discuss pricing, and find best membership option for each guest. Respond to calls, emails, letters, etc. from guests and staff in relation to all customer account inquiries. Review membership forms, billing forms, or account change forms to ensure accurate information is in computer and all memberships are valid with required information. Ability to diffuse difficult situations, and work with upset customers to find a mutual solution that will benefit both the client and the business.

Granite Bay, California, United States

Assist guests when they come into the store. Meet daily and monthly sales goals. Keep updated with products and knowledge in regard to the tanning industry to provide the best guest experience. Sell memberships, lotions, and clothing, while making sure that each guest receives the products and services that benefit their individual skin type and ideal results. Complete inventory daily, log in product and clothing shipments that are received. Merchandise clothing and skin care products to be appealing and eye catching. Responsible for cleanliness of the salon while on shift. Open and close the salon. Cash handling. Always deliver the perfect guest experience for "Every Customer, Every Time"!