Samantha Larson Email & Phone Number

United States

Oakbrook Terrace, Illinois, United States

Facilitate new hire chiro technician, care manager, and doctor of chiropractic training and retraining for current team members. Topics include, but are not limited to: operations, skill refinement, customer relations, goal setting/achieving, strategizing, sales, chiropractic, branding, technology, management and metrics. Facilitate courses as needed to support the execution of training programs in multiple delivery methods. Ensure accurate and up-to-date knowledge of the services and products provided by Chiro One

North Aurora, Illinois, United States

North Aurora, Il

Assists the chiropractic doctor with assigned therapies and examinations, as well as performing administrative and clerical tasks. Works with billing, insurance, filing, coding, and answering patient’s questions.Accurately tracks and inputs individual patient information using Platinum, cross referencing data with insurance companies for 25 patients daily.Created customer service email scripts used within the office to interact with customers.

Aurora, Illinois

Attending to the needs of customers. Ensuring the customers have the best experience possible in a fun and inviting atmosphere. Having an upbeat attitude at all times and an adaptive personality.Skills:Providing Beverage SuggestionsTraining for Intervention Procedures (TIPS)Responsible Service of Alcohol StandardsHealth & Hygiene ProtocolsMaintaining Tidy & Sanitary Bar AreaAbility to Defuse Tense SituationsGreat Recall & MemoryExcellent Organizational Physical EndurancePoint-of-Sale (POS) & Credit Card TerminalsInitiative-TakingActive-Listening Interpersonal Problem-Solving Analytical Technical ProficiencyDecision-Making Critical-Thinking

Downers Grove, Illinois

Maintained deposit accounts and loans for customers. Assessed customer’s needs and offered banking services to meet their financial needs. Worked to uncover new streams of revenue for new and existing relationships. Followed rules, regulations, risks, and compliance throughout all operations of the branch. Promoted to retail relationship banker in less than a yearEstablished a De Nuevo smart branch with new co-workersFirst year as a banker achieved top 20% of the peer group, alongside seasoned bankers in the company.Excelled as team lead for customer service and business relationship building

Making gourmet sandwiches and delivering requested items to customers in a timely manner. Performing inventory duties on a weekly basis. Executed new-hire orientation and onboarding- processing and uploading employee information into ADP, for 3-8 employees per week.Successfully hired and trained staff that generated $1 million in sales for the storeWorked closely with the Guerilla Marketing team in order to increase revenue by $10,000 a week in three different locations. Co-wrote guidelines for advanced store and staff.

Master Of Business Administration (Mba), Business Administration And Management

Bachelor Of Science (B.S.), Athletic Training/Trainer

Activities and Societies: Vice President of Student Organization, Volleyball participation for 2 years

General, General Studies

Activities and Societies: Volleyball, softball, basketball, class vice president senior year, IWI (interacting with integrity)