• Part of an entirely virtual team of 3 analysts and managers.• Communicate effectively with Project Managers, Project Directors, Practice Directors, and C-level executives to determine company-wide project needs then create processes and products to fulfill these needs.• Manage the project manager risk management process (PM Competency) to ensure PMs are adequately qualified to handle projects of green, amber, and red risk levels. Accredit 8-12 PMs/PDs per quarter and update the system to show the level of project they are approved to manage.• Manage the internal PM Champions initiative to ensure that monthly PowerPoint presentations are provided to Project Managers with information relevant to their needs so that projects operate more efficiently and effectively. Improved attendance 5% month over month so far.• Travel with the Project Management Excellence team to host the PM Principles quarterly trainings (a 3-day intensive training for 20-23 PMs to learn project management processes and tools). • Gold-level Project Quality Manager providing quality assurance on 13 projects. • Liaise with the Quality team to improve quality procedures and processes.• Communicate amongst upper management to establish goals and objectives quarterly, mid-year, and annually.Programs used: Microsoft Teams, Microsoft Word, Adobe PDF, Bluebeam Revu, Excel, PowerPoint, SharePoint, Outlook

• Work in collaboration with project managers and executives to ensure multi-faceted projects are completed on time.• Manage simultaneous deadlines across the business to produce timely deliverables.Notable achievements while in the position have included:- Develop Excel reports that streamlined the reporting streamlined the reporting processes throughout the organization.

• Internally and externally source 2-3 articles per issue (8-12 articles annually). • Pitch articles to Managing Editor and editorial team.• Work with authors to copy edit and proofread their articles in order to align them with magazine standards and style guidelines.• Communicate virtually with the editorial team (based in the UK and Canada) to ensure articles stay on deadline.• Quality final layout of articles to make sure that the layout team incorporated all edits and design elements accurately.Programs used: Outlook, SharePoint, Adobe InDesign, Adobe Photoshop, Microsoft Word

• Due to the start-up nature of the publication, worked closely with the Editorial Director to establish workflows and foundational processes.• Determined a quarterly publication schedule with 10-15 short stories and 20-25 poems per issue.• Hired an entirely virtual staff of 4 Assistant Poetry Editors, 3 Assistant Short Story Editors, 3 Social Media Coordinators, as well as a Short Story Editor and a Poetry Editor to lead their respective teams.• Trained the editorial staff about the style guidelines and target audience of the magazine. Worked with the team to create a magazine-specific style guide.• Trained and managed the social media team to increase the exposure of the magazine and solicit submissions from the general public.• Implemented JotForm with Excel integration submission process.• Harnessed the Google Suite of programs (Drive, Sheets, Forms, etc.) to track submissions, as well as the editorial process for the team of editors. Established document naming conventions and management.• Conducted team meetings to check in with staff as well as communicate magazine goals for the near- and long-term.• Quality checked each submission and the issue overall before approving for final publication.Programs used: Excel, Slack, Google Drive, Google Sheets, JotForm, Canva, Submittable, Word

• Worked closely with Owner to determine quarterly and annual goals then outline staff and workflows to accomplish objectives.• Liaised with clients to understand their needs, then create processes internally to fulfill requests.• Managed a team of 2-3 writers and editors, ensuring they received proper guidance, training, and encouragement to achieve deadlines.• Sourced leads for client growth and diversification.• Created workflow documentation and process management for succession planning and to ease in a new coordinator/project manager.Programs used: Asana, Slack, Gmail, Excel, SharePoint

• Primary Technical Editor and Document Processor for 5-10 audit and tax managers.• Held weekly meetings with managers to discuss needs of their clients and the company. Set expectations of deliverables and timelines.• Established strong communication with the managers as well as the other Technical Editors to confirm demands can be met.• Established workflows to improve efficiency. Reduced document processing time by 20% per deliverable.• Created an internal document delivery process with teammates to ensure managers received their deliverables while ensuring minimal time away from the department.Programs used: Outlook, Microsoft Word, Oracle, Adobe PDF

• Envisioned, created, and improved the organizational content of both the parent company and its clients.• Maintained open lines of communication and coordinated with freelancer writers to deliver content to clients in a timely, professional manner.• Worked in collaboration with management and staff to ensure high-quality, on-time deliverables. Programs used: Microsoft Word, Outlook, Adobe PDF, Adobe InDesign/Illustrator/Photoshop