Thank you for taking the time to view my profile! I'm currently diving into the world of Digital and Social Media and Marketing as I pursue my Bachelor of Arts at Curtin University. Yes, you usually find most marketing students are completing a Bachelor of Commerce, however I decided to take a different approach with the Arts, allowing me to study how the rapidly evolving landscape of digital and social media has altered human behaviour while still utilising and allowing me to combine this with marketing concepts to help businesses place their best foot forward.While I'm not on campus working on my studies, you'll likely find me running from one end of the warehouse to the other at LVLY, where I wear many hats as a pick packer, dispatcher, and warehouse assistant.I'm very passionate about the psychology behind consumer behavior and how it has evolved with digital and social media trends – it's a constantly shifting landscape that I'm determined to always be in front of.I'm all about bringing this passion and drive to your business, whether it's crafting compelling campaigns or diving deep into data to uncover what your consumers really want. Feel free to connect so we can discuss how I can help your business achieve your goals – I'm always up for a chat!
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E-Commerce AssistantPawlieQueens Park, Wa, Au
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Digital Marketing InternBusiness Foundations Ltd Aug 2024 - PresentFremantle, Western Australia, AustraliaWorking with the marketing and project team to review and implement strategic review recommendations, including but not limited to website and LinkedIn updates. -
Warehouse Team MemberLvly Dec 2023 - PresentWelshpool, Western Australia, Australia- Fulfill orders by wet wrapping flowers, creating bouquets, and pick packing with precision to meet strict deadlines.- Coordinate dispatch processes, ensuring timely delivery of orders and maintaining sufficient packing materials.- Accept and organize stock deliveries, utilizing walkie stacker for efficient inventory management.Key Accomplishment: Stepped into the lead packer role during the busy Valentine's period within just two months of employment. Managed packing operations, delegated tasks, maintained order management data, and ensured timely completion of delivery batches, preventing overtime by jumping in to assist with urgent tasks. -
Community Marketing InternAlliance Française De Perth Feb 2024 - Apr 2024Nedlands, Western Australia, Australia📝 Create engaging online content and maintain an up-to-date LinkedIn profile for Alliance Française de Perth.🔍 Optimize the LinkedIn page for improved search visibility.📲 Coordinate with the Communication Officer to develop and execute LinkedIn ad campaigns targeting specific industries (e.g., mining, oil and gas).🤝 Reach out to potential corporate customers via HR and Operations Managers to showcase AF's offerings and expand the B2B portfolio. -
Customer Service OfficerDiabetes Wa Feb 2022 - May 2023Belmont, Western Australia, AustraliaEducate the newly diagnosed regarding the services and support they have access to through Diabetes WA. -
Customer Experience OfficerCity Of Stirling (Western Australia) Oct 2021 - Apr 2022Perth, Western Australia, AustraliaInbound customer service to local council residents. This involved answering enquiries regarding rate payments, ordering bin replacements/repairs, triaging to relevant departments to follow up maintenance requests around the area, liaising with property settlement agents regarding rates. Recording and providing resident feedback to the relevant departments. -
Member Services SpecialistLink Group (Lnk) Jul 2018 - Oct 2021Perth, Western Australia, AustraliaProviding inbound customer service to superannuation members via multiple channels, including case managing complex enquiries to manage customer expectation and provide favourable outcomes for members. This included communicating with internal stakeholders to follow up and process requirements and updating them on any information received from members. Updating member account details including any third party authority requests. Provided relief team leader duties to cover annual/sick leave which involved managing rosters, employee request and producing KPI reports for department heads and create unique ways to keep team members motivated to continuously reach KPIs. -
Disability SpecialistIntelife Feb 2018 - Jul 2018Perth, Western Australia, AustraliaEducating and assisting people with disabilities to improve their personal independence and becoming involved with their local communities. This involved working with clients that exhibited challenging behaviours and providing ways to redirect the behaviours. I assisted clients with everyday activities such as grocery shopping and encouraged them to participate in activities with other clients such as sports days, artwork at community libraries, cooking and numerous other events. Assisted clients with high needs involving things like medication administration and personal hygiene. -
Special Education AssistantDepartment Of Education, Western Australia Nov 2017 - Feb 2018- Worked 1-1 with a child with Autism- Assisted in creating a safe learning environment and implemented behaviour managementstrategies in the classroom and playground.- Regularly sought feedback from the teacher to ensure I am always improving my ownprofessional practice.- Supervised student in classroom and non-classroom environments.- Comply with all legislation, policies and procedures of the school.- Promote cultural safety.- Implemented a variety of literacy and numeracy programs to small groups and individualchildren, including intervention programs and direct instruction.
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Customer Service ConsultantHif Dec 2016 - Apr 2017Perth, Western Australia, Australia- Answering inbound telephone queries in an efficient, friendly and professional manner- Complaint handling. Calming upset/angry customers, using problem solving skills to rectifythe situation and escalating when required.- Process credit card payments- Generating statements, letters and important documents and sending to members whenrequired via email and post.- Adhere to privacy laws and handling all enquiries in a discreet and open-minded manner- Liaise professionally with other departments including sales leads, claim enquiries andmembership processing requests.
Samantha Morley Education Details
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Distinction -
Education Support -
Ballajura Community College11
Frequently Asked Questions about Samantha Morley
What company does Samantha Morley work for?
Samantha Morley works for Pawlie
What is Samantha Morley's role at the current company?
Samantha Morley's current role is E-Commerce Assistant.
What schools did Samantha Morley attend?
Samantha Morley attended Curtin University, South Metropolitan Tafe, Ballajura Community College.
Not the Samantha Morley you were looking for?
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4nsw.gov.au, gmail.com, rba.gov.au, rba.gov.au -
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