Verify durable medical benefits, obtain prior and retro authorizations, facilitate third party billing contracts, work accounts receivable, answer customer service calls, bill for medical equipment including bracing and bone growth stimulators, communicate benefits to tech representatives and patients, learn medical policies and how to interpret them.

Verify vision benefits and explain to patients and estimate patient responsibility, answer multiline phone system, schedule appointments including medical office visits and vision exams, frame select with customers, write optical orders, trouble shoot problem prescriptions, repair broken glasses, adjust misaligned glasses.