Samantha Shields Email and Phone Number

- Organize and handle all intake and initial at-need and pre-need funeral arrangements by creating safe and caring environments while delivering impeccable customer service to all families- Responsible for all scheduling and ensuring daily calendars are assigned, met on time, and operating across multiple teams- Developed new department and procedures during pandemic to generate business and assist all families in unprecedented times- Coordinate and optimize day-to-day operations for all teams- Manage all accounts and four different case management systems across two companies (SRS, Café, Laserfiche, SkyUp) to ensure effective scheduling- Maintain the highest level of confidentiality and respect for all interaction

Insight Global is a national staffing and services company that specializes in sourcing information technology, government, accounting, finance, and engineering professionals and delivering service-based solutions to Fortune 1000 clients. Insight Global completes more than 41,000 placements annually in short-term, long-term, contract-to-hire, and direct placement positions through our network of more than 49 regional offices across the U.S. and Canada. The company has been ranked one of the fastest growing staffing firms for the past 11 consecutive years and named the 3rd largest IT staffing firm in America by Staffing Industry Analysts for four consecutive years. We offer unmatched customer service by developing an in-depth understanding of client needs, providing qualified professionals, and tailoring managed services solutions for large projects, which allows clients to focus on expanding their business and achieving their goals.Awards and Accolades: 2018 – Best Workplaces for Consulting & Professional Services – Fortune 2018 – Best Workplaces for Women – Fortune2018 – Best of Staffing Client Award – Inavero2018 – Best Places to Work in the United States – Comparably 2018 – Best CEOs in the United States – Comparably 2018 – Fastest Growing Private Companies in America as an 11 time honoree – Inc. 50002017 – Best Places to Work in the United States – Comparably 2017 – Best CEOs in the United States – Comparably 2017 – Best Workplaces for Consulting & Professional Services – Fortune 2017 – Best of Staffing Client Award – Inavero2017 – Top 10 Most Popular Companies for Recent Graduates – LinkedIn Staffing Industry Analysts:2018 – 21st Largest Global Staffing Firm2018 – 3rd Largest IT Staffing Firm & 12th Largest Staffing Firm2018 – 8th Largest Finance Accounting Staffing Firm & 10th Largest Direct Hire Staffing Firm 2017 – 3rd Largest IT Staffing Firm & 13th Largest Staffing Firm 2017 – 9th Largest Finance and Accounting Staffing Firm

- Maintain leadership role in a fast paced environment to drive sales and strengthen brand loyalty- Apply excellent customer service by creating a positive experience that's unique to every customer- Train and develop new associates on processes and products- Organize and maintain inventory at multiple store locations- Open and close the store

- Strategically negotiate with customers to close on deals and exceed sales objectives- Provide insight into new products, features, and upgrade options- Define interest rates, leases and calculate financial requirements to close deals- Qualify and follow up on leads regarding new and pre-owned vehicle availability, price, and options- Maintain contact with customers via email, phone and offer updates on promotional offers

- Work directly with families with a variety of needs- Identify specific programs to help families grow, develop and heal through unique life circumstances- Apply and enhance knowledge of family dynamic and counseling