Samantha Britton Email & Phone Number

Sydney, Australia

* Analyse, design and deliver business solutions for the Bank's Front End Teller Application* Author functional specification documents and design GUIs * Process Mapping* Facilitate workshops with stakeholders to understand the business need, gather and formulate requirements, to engage impacted parties, resolve issues and present solutions.* Provide production and operational support, as well acting as a subject matter

London, United Kingdom

* Prepared comprehensive statistical and financial excel reports for lead consultant, accountant and payroll division* Complete process mapping for the Council’s critical service areas* Identifying issues, risks and mitigation strategies

Sydney, Australia

* Develop and author Functional Design Documents.* Facilitate walkthroughs with key project stakeholders.* Serve as a liaison and Subject Mater Expert for new key functions/processes by responding to questions from Business, testers and development team during the implementation phase.* Create detailed documentation for Change Requests and small ideas * Enhancing and revising the process flow for many teller functions * Monitor Project’s schedule, budget and key deliverables* Development of user guides and manuals, preparing effective reports in Excel, Word and PowerPoint.

Bachelor Of Science In Information Technology

Diploma Of Professinal Practice