Samantha C. Email & Phone Number

Greensboro, North Carolina, United States

-Curate, manage, and develop Center for Creative Leadership (CCL) Library Collection to support the work of all employees.-Create, modify, propose and implement a 5 year development and marketing plan for library services to increase library foot traffic and provide library resources relevant to the needs of the business.-Create and maintain an online portal for remote workers to access so they can benefit from library services similarly to their in office colleagues.-Promote and… Show more -Curate, manage, and develop Center for Creative Leadership (CCL) Library Collection to support the work of all employees.-Create, modify, propose and implement a 5 year development and marketing plan for library services to increase library foot traffic and provide library resources relevant to the needs of the business.-Create and maintain an online portal for remote workers to access so they can benefit from library services similarly to their in office colleagues.-Promote and market the library through company news channels, email campaigns, and new employee orientation sessions.-Satisfy information requests in the form of annotated bibliographies, interlibrary loans, and document delivery.-Educate and inform the enterprise and support teams regarding copyright guidelines and obtaining permissions to use 3rd party content in client work in order to prevent copyright infringement and protect the company’s bottom line.-Guide enterprise of best practices regarding citation and proper attribution of 3rd party work to prevent copyright infringement and protect the company’s bottom line.-Conduct library patron interviews with multiple stakeholder groups to match services with the needs of the organization.-Research, assess, and purchase library resources based on the needs and requests of library users.-Author and publish regular communications regarding Library projects, policy changes, resource updates and special events.-Consulted with Digital Asset Manager to improve enterprise taxonomy, metadata curation, and content management best practices.-Cooperated with service vendors to provide relevant information resources and services to library patrons.-Maintain and curate all library databases, including EBSCO databases and the library online public access catalog.-Wrote a research paper which outlined the key knowledge and content management problems in the organization as identified by its employees. Show less

Greensboro/Winston-Salem, North Carolina Area

-Revised and socialized content management best practices for the enterprise to reduce unnecessary interruptions to the flow of work for all employees.-In partnership with Digital Asset Manager, created, documented and distributed a process for -SharePoint site creation within the organization’s intranet to reduce the unnecessary creation of -SharePoint sites and set standards for when a SharePoint site should be created. -Audited reorganized CCL’s SharePoint Intranet, improving search… Show more -Revised and socialized content management best practices for the enterprise to reduce unnecessary interruptions to the flow of work for all employees.-In partnership with Digital Asset Manager, created, documented and distributed a process for -SharePoint site creation within the organization’s intranet to reduce the unnecessary creation of -SharePoint sites and set standards for when a SharePoint site should be created. -Audited reorganized CCL’s SharePoint Intranet, improving search result relevance by at least 50%.-Implemented an improved library online public access catalog that had greater cataloging and organization functions and greater personalization for users.-Transitioned all academic journal subscriptions for CCL library to digital, increasing access to library for international colleagues by 50%.-Served as Subject Matter Expert of Knowledge Management Services during extended transition of Knowledge Management Directors.-Facilitated onboarding new Knowledge Management team members.-Managed the budget for Knowledge Management and Library Services. Show less

Greensboro, North Carolina

-Efficiently cataloged and meticulously tagged more than 1,000 images within SharePoint repositories, enhancing accessibility and organization of digital assets.-Successfully migrated 20+ digital learning courses to new platforms during a seamless transition, ensuring uninterrupted access to vital educational resources.-Spearheaded after-action reviews for key learning content development sprints, fostering continuous improvement and optimal performance.-Provided comprehensive… Show more -Efficiently cataloged and meticulously tagged more than 1,000 images within SharePoint repositories, enhancing accessibility and organization of digital assets.-Successfully migrated 20+ digital learning courses to new platforms during a seamless transition, ensuring uninterrupted access to vital educational resources.-Spearheaded after-action reviews for key learning content development sprints, fostering continuous improvement and optimal performance.-Provided comprehensive support to library staff in executing daily operations, contributing to the smooth functioning of essential tasks. Show less

Master Of Library & Information Science - Mlis, Library And Information Science

Activities and Societies: Library and Information Studies Student Association, American Library Association and North Carolina Library.

Bachelor Of Arts (B.A.), English Language And Literature/Letters