Samantha Cook

Samantha Cook Email and Phone Number

Health Information Services Administrative Support @ St Vincent's Hospital Melbourne
Melbourne, VIC, AU
Samantha Cook's Location
Melbourne, Victoria, Australia, Australia
About Samantha Cook

I am a recent graduate of a Bachelor of Applied Public Health and a Bachelor of Global Studies. I am enthusiastic about starting my career in public health, health promotion, as well as the broader public sector. During my university degree , I completed a Global Public Health Virtual internship with GVI and undertook placements with Women's Health East and Kidney Health Australia. These experiences have equipped me with knowledge in health promotion and public health while also helping me foster professionalism and other essential skills I will need in my career. Through my various roles in Customer Relations Management and administration and retail, I have showcased my client-centric attitude, exceptional customer service skills, adaptability, my very strong work ethic and the pride I take in producing good quality work. I understand the importance of a customer-facing role and take pride in my possessional and model representation of my organisation or company.

Samantha Cook's Current Company Details
St Vincent's Hospital Melbourne

St Vincent'S Hospital Melbourne

View
Health Information Services Administrative Support
Melbourne, VIC, AU
Website:
svhm.org.au
Employees:
2944
Samantha Cook Work Experience Details
  • St Vincent'S Hospital Melbourne
    Health Information Services Administrative Support
    St Vincent'S Hospital Melbourne
    Melbourne, Vic, Au
  • Berwick City
    Service Administrator
    Berwick City Sep 2024 - Present
    • I recently started this role following a restructuring of my company - I was chosen for this specific role over other departments due to my personal strengths and capabilities. • In addition to continuing the tasks I did in my previous role; I am responsible for numerous key administration tasks to ensure the daily functioning of the service department. • Other responsibilities include: greeting customers, assisting customers and the department as required.• This role has given me a further opportunity to showcase my excellent customer service skills and professionalism in a customer facing environment.
  • Berwick City
    Customer Relations Consultant
    Berwick City Jan 2024 - Sep 2024
    • Helping to find a resolution for customer's questions, concerns, or problems.• Regularly communicating and working with multiple departments to ensure customer satisfaction and meet the goals/needs of both the customer and the company.• Using multiple software programs and applications.• Regularly receiving positive feedback about my performance from management.• Continuously meeting the expectations and goals that I am set within a day by my manager.• Contributing to discussions in team meetings about my team's work, opportunities for improvements, future goals and putting my hand up to participate in situations that will help me improve in my role- such as volunteering/asking to shadow another department for a day to see how they operate and how my work impacts them and therefore how I can improve in my role.• Further developing my strong telephone manner, communication skills, professionalism, and customer service skills
  • Harris Scarfe Australia Pty Ltd
    Retail Assistant
    Harris Scarfe Australia Pty Ltd Mar 2019 - Jan 2024
    Narre Warren, Victoria, Australia
    • Consistently receiving positive feedback on my work • Offered a permanent position.• Developed key customer service skills and telephone skills.• Developed the ability to be a trustworthy and reliable employee. • Developed skills to multi-task and work time effectively.• Developed strong communication skills with customers and staff. • Worked in multiple departments, working stock, cleaning after customers, and processing online orders. • Developed skills in teamwork and cooperation.
  • Peter Alexander
    Retail Assistant
    Peter Alexander Feb 2023 - Jul 2023
    • Further developed the ability to work in a fast-paced and high intensity environment. • Further developed skills to work with a high level of personal accountability. • Offered a leadership position.• Further developed exceptional customer service skills.
  • Women'S Health East
    Student Placement Hours
    Women'S Health East Jul 2022 - Oct 2022
    • Worked alongside the Sexual and Reproductive Health (SRH) team.• Contributed to the planning process for two SRH health promotion events, which went on to be successful events.• Was invited back to volunteer at both events even once placement was over.• Participated in internal and external meetings with various focuses on a regular basis in relation to women’s health.• Worked in collaboration with other health organisations in the region.
  • Kidney Health Australia
    Student Placement Hours
    Kidney Health Australia Mar 2022 - Jun 2022
    Melbourne, Victoria, Australia
    • Responsible for the completion of significant data entry tasks• Responsible for a part of the key planning and coordination of the Kidney Kar Rally, a major fundraising event for the organisation• Communicated and collaborated with possible fundraising donors frequently.
  • Gvi
    Global Public Health Virtual Internship
    Gvi Jul 2021 - Nov 2021
    • Worked with four different overseas organisations-Welcome to My Yard, All for Villages, SA Harvest and SASANE• Successfully completed four project briefs and received extremely positive feedback from partner organisations about the quality of work.• Received very positive feedback from my internship supervisors, as seen on my LinkedIn.• Developed an ability to complete quality work in the specified time frame. • Completed two online courses that were in partnership with a university in the USA.• Further developed my skills of communication, teamwork, diligence, and working independently.
  • Marcos Iga
    Deli Team Member
    Marcos Iga Jan 2019 - May 2019
  • Toys 'R' Us Australia
    Retail Assistant
    Toys 'R' Us Australia Oct 2016 - Aug 2018

Samantha Cook Education Details

Frequently Asked Questions about Samantha Cook

What company does Samantha Cook work for?

Samantha Cook works for St Vincent's Hospital Melbourne

What is Samantha Cook's role at the current company?

Samantha Cook's current role is Health Information Services Administrative Support.

What schools did Samantha Cook attend?

Samantha Cook attended Australian Catholic University, St Francis Xavier College.

Who are Samantha Cook's colleagues?

Samantha Cook's colleagues are Alessia Massara, Matthew Ku, Renee Wright, Megan Shuster, Mellissa Anne, Aimee Cunningham, Khoa Phan.

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