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Samantha Gott Email & Phone Number

Vice President, Account Management at IntelePeer
Location: Washington DC-Baltimore Area, United States, United States 11 work roles 1 school
1 work email found @genesys.com LinkedIn matched
4 data sources Profile completeness 100%

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Current company
IntelePeer
Role
Vice President, Account Management
Location
Washington DC-Baltimore Area, United States, United States
Company size
315 employees

Who is Samantha Gott? Overview

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Quick answer

Samantha Gott is listed as Vice President, Account Management at IntelePeer, a company with 315 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at genesys.com and a matched LinkedIn profile for Samantha Gott.

Samantha Gott previously worked as Vice President, Customer Success at Talkdesk and Vice President, Customer Success at Interactions Llc. Samantha Gott holds Bachelor Of Science - Bs, Media Studies With Journalism Concentration, Minor In Psychology from Radford University.

Company email context

Email format at IntelePeer

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*@genesys.com
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AeroLeads found 1 current-domain work email signal for Samantha Gott. Compare company email patterns before reaching out.

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Profile bio

About Samantha Gott

I am a highly driven and resilient Customer Success Leader with extensive experience leading organizational change, executing strategy, and driving high-performance in teams to benefit customer processes. I am a relationship development champion, building rapport with customers and pre-sales and post-sales functions to drive customer ROI, retain customer accounts, and surpass revenue goals to increase cloud annual recurring revenue. I consistently demonstrate sound decision-making in collaboration with other functions and company leadership, astutely assessing and identifying business weaknesses and coaching teams to overcome and achieve aggressive targets. My colleagues commend my ability to facilitate issue resolution and generate viable solutions through persistent data analysis.During my career, I have: Tenaciously pursued customer success revenue goals, meeting or surpassing them annually.Evaluated, automated, and streamlined numerous processes, providing greater visibility and elevating efficiency.Built key relationships across functions, levels, and geographies and with clients to maintain high retention levels.Core Competencies:SaaS AcumenCustomer OnboardingSales Strategy & ExecutionCustomer RetentionTeam DevelopmentRisk ManagementCustomer Success LeadershipInterpersonal Communication

Listed skills include Customer Service, Saas, Training, Salesforce.Com, and 32 others.

Current workplace

Samantha Gott's current company

Company context helps verify the profile and gives searchers a useful next step.

IntelePeer
Intelepeer
Vice President, Account Management
Stafford, VA, US
Website
intelepeer.com
Employees
315
AeroLeads page
Company profile
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11 roles

Samantha Gott work experience

A career timeline built from the work history available for this profile.

Vice President, Account Management

Intelepeer

Stafford, VA, US

Vice President, Customer Success

Current
Talkdesk

San Francisco, CA, US

Leader of the North America Customer Success team: Strategic Customer Success, Industries (Healthcare & Life Sciences, Financial Services & Insurance, and Retail), and Mid-market. Talkdesk CSMs ensure customers achieve tangible business results, value, and an amazing customer experience with the power of AI

Jun 2023 - Present

Vice President, Customer Success

Interactions Llc

Franklin, MA, US

Mar 2023 - May 2023

Senior Director, Customer Success

Interactions Llc

Franklin, MA, US

Leading a team of 8 Account Management Directors responsible for improving customer experience with conversational AI and driving ROI for our customer base.

Jun 2021 - Mar 2023

Director, Genesys Customer Success - Americas

Genesys

Menlo Park, CA, US

I led a global team of 9 customer success managers, overseeing and cultivating high-team performance to drive revenue growth and customer retention. Following the end-of-life migration program, I oversaw $30M in cloud revenue on the strategic cloud platform and 100+ customers, driving digital channel adoption for customers, along with retention and revenue.

Jan 2019 - Jun 2021

Senior Manager, Customer Success - Premier

Genesys

Menlo Park, CA, US

Within this role, I managed a team of 8, overseeing a strategic line of business and an end-of-life SaaS platform migration program, focusing on customer retention and revenue growth during migration. Specifically, I: Retained 100 customers, earned 13.5M in annual recurring revenue, and saved $2M in operational expenses. In 2018 I met 108% of revenue goal.

Oct 2016 - Jan 2019

Customer Success Manager

Genesys

Menlo Park, CA, US

I oversaw a portfolio of 12 top revenue strategic cloud customers while continuing to meet revenue retention and customer satisfaction goals. President's Club Winner 2016: 110% of annual revenue goalCX Warrior - 2015 Customer Success Manager MVP President's Club Qualifier 2015: 100% of annual revenue goalPresident's Club Winner 2014: 125% of sales &.

Jun 2013 - Oct 2016

Senior Client Manager

Convergenz

I directed customer and employee engagement through managing the daily operations for the most prominent company account ($15M in revenue). I oversaw 130+ consultants and maintained quotas for average quarterly headcounts to maximize efficiencies and identify company growth opportunities.Additionally, I:Effectively communicated business analytics for.

Nov 2011 - May 2013

Project Management Coordinator

Uncf

DC, Washington, US

I guided multiple projects simultaneously through lifecycle, paying attention to project details and time constraints to ensure successful implementation and timely completion. I built strategic relationships across all 24 national offices to implement Voice Over Internet Protocol (VoIP) service and VM Virtualization. Additionally, I prepared cost-benefit.

Jan 2011 - Nov 2011

It Assistant

Uncf

DC, Washington, US

I assisted with financial analyses and documents, including cost and data comparison spreadsheets, expense reports, and IT invoices, methodically vigilant on details and accuracy to ensure effective operations and timely completion of IT department projects.

Aug 2010 - Dec 2010

Administrative Assistant

Davis Industries, Inc
Jun 2009 - Apr 2010
Team & coworkers

Colleagues at IntelePeer

Other employees you can reach at intelepeer.com. View company contacts for 315 employees →

JA Jennifer Alcantar Jennifer Alcantar Colleague at Intelepeer Greater Monroe Area, United States View → JB Jerry Bir Jerry Bir Colleague at Intelepeer Pompano Beach, Florida, United States, United States View → JD Jimmy Dean Jimmy Dean Colleague at Intelepeer Orange County, California, United States, United States View → SM Summer Mann Summer Mann Colleague at Intelepeer Littleton, Colorado, United States, United States View → MS Mark Smith Mark Smith Colleague at Intelepeer Longmont, Colorado, United States, United States View → PA Pablo Alanis Pablo Alanis Colleague at Intelepeer Richardson, Texas, United States, United States View → CC Chaney Caldwell Ward Chaney Caldwell Ward Colleague at Intelepeer Erie, Colorado, United States, United States View → MH Mo Haid Mo Haid Colleague at Intelepeer Aurora, Colorado, United States, United States View → MP Mateo Pinzon Mateo Pinzon Colleague at Intelepeer Jacksonville, Florida, United States, United States View → CA Chris Aleman Chris Aleman Colleague at Intelepeer Miami-Fort Lauderdale Area, United States View →
1 education record

Samantha Gott education

  • Radford University
    Radford University
    Minor In Psychology
FAQ

Frequently asked questions about Samantha Gott

Quick answers generated from the profile data available on this page.

What company does Samantha Gott work for?

Samantha Gott works for IntelePeer.

What is Samantha Gott's role at IntelePeer?

Samantha Gott is listed as Vice President, Account Management at IntelePeer.

What is Samantha Gott's email address?

AeroLeads has found 1 work email signal at @genesys.com for Samantha Gott at IntelePeer.

Where is Samantha Gott based?

Samantha Gott is based in Washington DC-Baltimore Area, United States, United States while working with IntelePeer.

What companies has Samantha Gott worked for?

Samantha Gott has worked for Intelepeer, Talkdesk, Interactions Llc, Genesys, and Convergenz.

Who are Samantha Gott's colleagues at IntelePeer?

Samantha Gott's colleagues at IntelePeer include Jennifer Alcantar, Jerry Bir, Jimmy Dean, Summer Mann, and Mark Smith.

How can I contact Samantha Gott?

You can use AeroLeads to view verified contact signals for Samantha Gott at IntelePeer, including work email, phone, and LinkedIn data when available.

What schools did Samantha Gott attend?

Samantha Gott holds Bachelor Of Science - Bs, Media Studies With Journalism Concentration, Minor In Psychology from Radford University.

What skills is Samantha Gott known for?

Samantha Gott is listed with skills including Customer Service, Saas, Training, Salesforce.Com, Cloud Computing, Project Management, Employee Relations, and Program Management.

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