Samantha Ewing Email & Phone Number

Tennessee, United States

• Conduct ongoing competitor research
• Work on UX projects varying in scale (from small improvements to large scale product planning)
• Develop user experience processes from goal to testing through proposed design and development
• Conduct usability testing
• Conduct regular usability tests (focus groups, interviews, A/B testing, card sorting, task exercises, etc.)
• Review user suggestions and struggles to identify common requests and suggest improvements

Greeley, Colorado, United States

• Communicated with stakeholders to understand their requirements
• Developed and analyzed functional specifications
• Designed efficient IT systems to meet business and technology needs
• Coordinated developers to build and implement technology solutions
• Integrated multiple systems and reconciled needs of different teams
• Gathered feedback from end-users about system performance

Greeley, Colorado

• Transitioned the office to using online software, systems, and resources 95% of the time, helping to reduce costs and the company's footprint by approximately 25%.
• Conducted statistical analyses and designed reports for the city, three large publications, and for agent distribution.
• Facilitated project management and software implementation of five new business applications.
• Assisted the CEO in executive services for a 50-agent office.
• Developed meeting objectives, provided training, organized events, and scheduled guest speakers.
• Served as a liaison with vendor partners.

Loveland, Colorado, United States

• Collaborated with developers throughout the agile software development lifecycle for bi-weekly product releases, participating and contributing to daily stand-up and release meetings.
• Created workflows, user stories, and wireframes for requirements.
• Translated stakeholder business requirements to team members verbally and through technical use case scenario write-ups.
• Managed product backlog and prioritization of user stories.
• Advocated for business goals and objectives as well as user needs.
• Handled all technical writing utilizing information design principles and visual hierarchy for intuitive customer help files and training documents.

Loveland, CO

• Assisted software developers in testing user interface issues and new site functionality before releasing to the web-based Multiple Listing Service (MLS), IRESis.com, and public web site, ColoProperty.com®.
• Created and updated the online Help system. Designed training class booklets, annual reports for IRES Managers, and monthly IRES updates.
• Posted announcements to the MLS home page and social media. Produced Camtasia videos.
• Offered creative solutions for problems reported by user feedback.
• Set up real estate team accounts.
• Provided technical training to new IRES employees and technical support for subscribers.

• Administered insurance and patient billing.
• Assisted four Chiropractors with patient therapies.
• Prepared bank deposits and balance sheets.
• Scheduled patient appointments and provided customer service.

Bachelor Of Science In Business Administration, Computer And Information Systems Security/Information Assurance, 4.0

Activities and Societies: Summa Cum Laude; Beta Gamma Sigma Honor Society Member; Stryker Leadership & Development Cohort Member; Phi.

Certification, Ux Design

CareerFoundry's program, designed by leading experts in the UX industry, provided me with the opportunity to work my way through a.

Associate Of Arts - Aa, Business Administration And Management, General, 4.0

Activities and Societies: Phi Theta Kappa Honor Society - Beta Kappa Lambda Chapter; National Society of Leadership and Success - Sigma.

Medical Insurance Specialist/Medical Biller

General Studies

Massage Therapy/Therapeutic Massage