Manage pre-boarding process for candidates by tracking progress through Workday reports & SharePoint files.Serve as SME for pre-boarding process & train new hires on the team.Manage and create process resources for the team.Participate in testing projects prior to launch.Establish and maintain strong relationships with business partners across the firm.

Greet and assist customers appropriately. Answer, screen, and forward incoming phone calls. Provide accurate information via phone. Schedule repair appointments. Receive, sort, and distribute mail. Enter accurate parts sales to customer files. Enter sublets invoice and create/modify purchase orders as necessary. Take customer payment and enter insurance checks to the correct account.

Instruct students using relevant material related to the current standards set by the state of Texas. Implement learning strategies to promote student engagement and success. Manage 100+ students over 8 periods throughout the school day. Identify needs of students and execute necessary solutions. Respond to parent requests for solutions to support their students. Collaborate with coworkers for lesson plans and data collecting. Manage multiple data-tracking and instructional tools/softwares. Schedule/attend meetings with coworkers, administration, parents/students.

Plan and design the 20-21 yearbook for the high school while managing students on the project. Consult and communicate frequently with project managers, other yearbook advisors, and teachers to develop stories and build the yearbook.

Improve guest experience by paying attention to detail. Build customer loyalty by having a positive attitude. Provide clear communication with management and perform the role of Guest Experience Manager when necessary.