Samantha Kaleem Email & Phone Number

Brooklyn, New York

440 Park Avenue

Greater New York City Area

• Collect event details from client and manage correspondences regarding event details • Consult with client on menu selection • Coordinate every aspect of an event • Consult with Catering /. Audio Visual and Maintenance Departments as needed • Manage time effectively, meet personal goals and work independently • Maintain proficiency in using personal computer, Microsoft Outlook and Google Drive • Follow company policies and procedures • Present a professional image at all times to clients • Perform other duties as assigned

Customer Service position with heavy influence on face to face interaction with the public. The people I deal with are seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs. I am also required to operate telecommunication consoles, cameras, cash drawer, photocopiers, fax machines, scanners, etc. In addition to these I am also responsible for cash, checks, credit card charges, and inventories of documents, license plates, registration stickers, and other security items.

Greater New York City Area

I was responsible for maintaining the academic records of all students. I planned and implemented the registration process for classes. I worked with other administrators to coordinate times and locations for class meetings and resolve scheduling conflicts. Other responsibilities included keeping records of all college classes and curriculum prerequisites, determining students' graduation eligibility, planning commencement activities and preparing information such as honors lists, transcripts and class rankings.

Assists Event Manager with the coordination and planning of weekly birthday parties and other events. Manages party staff of up to 5 at the parties. Deals with various vendors via phone or email to order supplies/food for different events that the company puts together. Answers phones, handles membership renewals and signups as well as enlists members in classes for current and upcoming semesters.Produces and executes events in a timely and professional matter.Enforces company policies and procedures. Developed collateral materials and oversee onsite operations.

Assisted in the coordination and execution of the Cox Providence Rhode Races inaugural marathon. Responsible for securing participants and interfacing with media. Handled the marketing and promoting of services and events. Contacted organizations and runner associations for participants, as well as event corporate sponsorship.Assisted with event set up and break down, participant lists and event progress updates.Organized all event paperwork for orderly execution.Implemented target audience public relations campaigns, including social networks, such as Facebook.

Supported President in developing innovative and creative marketing and public relation strategies to boost market share and build existing client base. Tracked projects from start to completion. Responsible for site search, selection and negotiations. Worked with vendors to ensure on-time and on-budget deliverables.Designed and coordinated broad range of events for corporate and non-profit clients.Facilitated program implementation.Provided post-conference and event reporting; attendee lists, attendee breakdowns and costs.

Ticket Agent /Reservationist Managed HDS (Hotel Data System) and Gateway computer reservation and ticketing systems. Coordinated special client bookings. Collaborated with top tourism companies to enhance corporate and client opportunities. Managed a cash drawer and responsible for accurate daily revenues in excess of $6,500. Conducted telemarketing initiatives and daily interactions with over 200 international and domestic clients.Handled customer service matters for hundreds of daily visitors.