Deliver keynote speaking engagements and conference presentations worldwide. Provide exclusive, transformative VIP travel experiences for businesspeople who wish to connect with their health, wellness and sense of mindfulness, and tap onto the human side of business. Facilitate coaching and collective conversations centred on corporate business innovation, strategy, accountability and engagement.Selected Achievements:· Special Guest Facilitator and Coach for Well Fit Business… Show more Deliver keynote speaking engagements and conference presentations worldwide. Provide exclusive, transformative VIP travel experiences for businesspeople who wish to connect with their health, wellness and sense of mindfulness, and tap onto the human side of business. Facilitate coaching and collective conversations centred on corporate business innovation, strategy, accountability and engagement.Selected Achievements:· Special Guest Facilitator and Coach for Well Fit Business Breaks in Bali 2020, providing one-on-one coaching, Accountability Conversations and Business Vision Board Workshops, in an environment of luxury accommodation, gourmet dining, fitness training, spa treatments, and local activities and sightseeing.· International Presenter at the VIII Innovation Forum for Executive Secretaries FISEC, Sao Paolo (2020), speaking on the subject of Humanisation, Transformation and Innovation.· Keynote Speaker at Executive Secretaries Live – London (2020), the world’s leading international EA conference, as well as the Office and PA (Conferenz and Bright Star) Auckland, Sydney, Melbourne (2019). Show less

Seminole Gaming operates one of the most profitable and innovative gaming enterprises in the world. Hard Rock International is one of the most recognised music, entertainment, leisure and dining brands globally.Provided leadership and strategic direction to the VIP Services Team across seven Seminole Gaming casino resorts. Created and oversaw the VIP program, catering to high-end players from a $500K to $10M range, providing services and offers that delivered unparalleled service and… Show more Seminole Gaming operates one of the most profitable and innovative gaming enterprises in the world. Hard Rock International is one of the most recognised music, entertainment, leisure and dining brands globally.Provided leadership and strategic direction to the VIP Services Team across seven Seminole Gaming casino resorts. Created and oversaw the VIP program, catering to high-end players from a $500K to $10M range, providing services and offers that delivered unparalleled service and drove revenue growth. Managed the VIP, Butler and Aviation teams, comprising of 40+ employees.Selected Achievements:· Expanded the VIP experience across Seminole Gaming and Hard Rock International by developing business plans that grew marketing capabilities and increased points of differentiation. Led international marketing efforts with the team to introduce South Florida casino resorts to Asian and other global markets.· Achieved superior, next-level service by establishing detailed SOPs, new Butler Services and the Aviation Program, and a range of day-to-day service delivery and amenity enhancements that revitalised VIP Guest Services. Retained and created a lasting impression on some of the biggest gamers in the US.· Delivered the high-end Aviation Program, supported by a quality team of people who handled all day-to-day logistics, private jet flight schedules, and the management of client needs. Managed high-cost business to drive efficiencies and cost control through routing, scheduling and manifest management. Show less

Held responsibility for the initial development, refinement and long-term management of the VIP Services Team at an integrated casino resort. Managed smooth day-to-day operations for a VIP Services Team of 12 employees, and conducted VIP and celebrity contact, management and liaison.Selected Achievements:· Achieved business growth through enhanced VIP performance and precise attention to detail, including impeccable and personalised service, timeliness and applying of cultural… Show more Held responsibility for the initial development, refinement and long-term management of the VIP Services Team at an integrated casino resort. Managed smooth day-to-day operations for a VIP Services Team of 12 employees, and conducted VIP and celebrity contact, management and liaison.Selected Achievements:· Achieved business growth through enhanced VIP performance and precise attention to detail, including impeccable and personalised service, timeliness and applying of cultural sensitivity.· Built positive, sustainable relationships and made things happen for numerous high-end VIPs and celebrities. Applied a customised, can-do approach that anticipated client needs and added a personal touch. Show less

Jackie O is an Australian commercial radio host, television presenter and actress, best known for presenting The Hot Hits Live from LA, Hot 30 Countdown, Take 40 Australia, two series of Australian Princess, and the Kyle and Jackie O show.Provided executive-level, day-to-day support services and administration, including scheduling, multi-platform communications, travel and accommodation arrangements, correspondence management, and budgeting and financial matters. Ensured relevant… Show more Jackie O is an Australian commercial radio host, television presenter and actress, best known for presenting The Hot Hits Live from LA, Hot 30 Countdown, Take 40 Australia, two series of Australian Princess, and the Kyle and Jackie O show.Provided executive-level, day-to-day support services and administration, including scheduling, multi-platform communications, travel and accommodation arrangements, correspondence management, and budgeting and financial matters. Ensured relevant, up-to-date knowledge via proactive research, in order to brief and properly inform in preparation for meetings, interviews and special events.Selected Achievements:· Acted as Jackie O’s first point of contact, maintaining a high level of professionalism and ensuring a highly organised, well-informed position from which to respond to a range of exchanges and correspondence.· Managed and maintained quality, accurate and timely communications and scheduling, encompassing travel arrangements, logistics, setting appointments, and recommending changes when appropriate. Show less

Sir Richard Branson is a British business magnate, investor, author, philanthropist and founder of the Virgin Group, which controls more than 400 companies in various fields.Managed and coordained the CEO’s day-to-day key business activities, including public relations, social media and digital communications management. Executed high-profile event creation, development and execution for the Virgin Group, as well as speech reviews, budget and expense management, travel coordination and… Show more Sir Richard Branson is a British business magnate, investor, author, philanthropist and founder of the Virgin Group, which controls more than 400 companies in various fields.Managed and coordained the CEO’s day-to-day key business activities, including public relations, social media and digital communications management. Executed high-profile event creation, development and execution for the Virgin Group, as well as speech reviews, budget and expense management, travel coordination and high-level office management.Selected Achievements:· Contributed to Virgin Unite and The Elders Program by briefing Richard Branson and preparing him in advance with the details and information required before events, interviews and meetings. Liaised with high-profile international leaders that included Nelson Mandela, Kofi Anan and Desmond Tutu. · Demonstrated resilience during the 2011 tropical storm when Richard Branson’s home was struck by lightning, resulting in a fire. Acted quickly, calmly and methodically in response to an unforeseen, extremely challenging situation. Boosted morale by providing reassurance and leading practical steps to recovery.· Upheld a positive, healthy and constructive attitude to feedback, opening up conversations with people at all levels and actively listening to different perspectives to inform change planning and management. · Effectively and astutely multitasked and prioritised to ensure consistently smooth operations, remaining composed when challenged and thinking logically rather than emotionally in high pressure circumstances. Show less