- Conduct thorough reviews of cases with identified fraud and analyze accounts for additional suspicious activity- Document and organize evidence in case files, complete case reports, and complete suspicious activity report (SAR) forms/narratives for Quality Analysis review- Produce high quality reports on a variety of fraud types: elder fraud/elder financial exploitation, first party fraud, account takeover fraud, true name and synthetic identity theft (including multiple victim cases), and credit card fraud- Excel in remote team communication, troubleshooting, and assisting colleagues with procedural issues- Provide exceptional attention to detail in documenting suspicious activity reports (SAR)- Consistent use of time management tools and skills to meet target goals and maintain high quality scores for project metrics- Proactively complete compliance training in a wide range of areas, such as: AML/BSA, OFAC regulations, risk management, compliance, anti-corruption, military lending, insider trading, politically exposed persons, terrorist financing, Regulation E, Regulation Z, privacy and data security, sanctions awareness, and elder financial exploitation and fraud

- Conduct thorough reviews of cases with identified fraud and analyze accounts for additional suspicious activity- Document and organize evidence in case files, complete case reports, and complete suspicious activity report (SAR) forms/narratives for Quality Analysis review- Produce high quality reports on a variety of fraud types: elder fraud/elder financial exploitation, first party fraud, account takeover fraud, true name and synthetic identity theft (including multiple victim cases), and credit card fraud- Excel in remote team communication, troubleshooting, and assisting colleagues with procedural issues- Provide exceptional attention to detail in documenting suspicious activity reports (SAR)- Consistent use of time management tools and skills to meet target goals and maintain high quality scores for project metrics- Proactively complete compliance training in a wide range of areas, such as: AML/BSA, OFAC regulations, risk management, compliance, anti-corruption, military lending, insider trading, politically exposed persons, terrorist financing, Regulation E, Regulation Z, privacy and data security, sanctions awareness, and elder financial exploitation and fraud

- Research focus on international regulation and legislative activity in the payments and finance industry- Engaged with regulators and policy-makers in Canada on payments-related issues- Collaborated with business departments to track, review, and analyze regulatory changes- Served as primary contact for consultants and trade association committees- Identified mechanisms for regulatory influence- Created a weekly email news update to highlight relevant issues impacting business functions- Developed a quarterly call between Canadian consultants and business departments to provide updates on regulatory changes- Coordinated quarterly geopolitical monitoring report to include description of payment processing, data protection/privacy, economic, and political climate issues- Frequently traveled to Canada for meetings and events, and reported discoveries to leadership- Engaged in activities at payment industry and trade association events- Built relationships with regulators, industry professionals, and within the company to establish subject matter experts in areas of business to help determine impact and to identify mechanisms for influence within regulatory agencies.

- Analyzed over 160 accounts per day for patterns of fraud and suspicious activity- Identified countless emerging fraud trends while notifying cardholders of suspicious credit card activity- Provided exceptional attention to detail in documenting fraudulent activity and performing account maintenance to minimize impacts- Maintained top quality scores (over 98%) during my tenure and provided exemplary level of customer service to all individuals, including clients and credit card holders- Selected in December 2016, to join the Specialty Fraud Team, working exclusively on elite, ultra high dollar bank accounts- Recruited to identify and track defects with a new TCS software platform and supported developers in resolving problems by completing additional tests and providing feedback.Proactively completed additional training in areas of AML/BSA, OFAC regulations, fraud, risk, compliance, and auditing:-Anti-Money Laundering and Regulatory Framework -TSYS Risk BSA AML Training-Enhanced Anti-Corruption & Bribery Awareness-TS2 Authorizations-Business Unit Risk and Compliance Management Coordinator-TSYS Merchant Solutions BSA/AML Compliance Program-TS2 Fraud-Introduction to Auditing-Auditing for Internal Control and Risk Assessment-TS2 Fraud Reporting

- Provided editing and proofreading services to court reporters, academics, and writers in the criminal justice field- Expertise in APA (6th and 7th Ed.) citation and formatting, transcription editing and legal research.

- Supported department professors with administrative, research and academic assistance- Developed data collection survey for quantitative analysis study- Conducted data analysis on survey results and provided recommendations for improvement- Presented research and analysis to experts at the Alpha Phi Sigma Criminal Justice conference in March 2015.*Assistantships are awarded on a semester basis only, and this position was awarded for the Winter 2014, Fall 2014, and Winter 2015 semesters.

- Coordinated the preparation and storage of linens for large corporate events and weddings- Provided exemplary customer service and meticulous set up of event decor- Coordinated on-time delivery of linens for set up and post-event collection of linens.