-Managed accurate daily income reporting ensuring accounts receivable are equivalent to reported amounts.-Identified, researched, and resolved excessive credits and balances related to insurance verification to maintain accuracy and efficiency.-Established repayment plans and arrangements with delinquent patients.- Implemented an online filing system for daily reconciliation reports and fee tickets.- Created a new authorization referral workflow to optimize efficiency and minimize care delay.

- Assisted with quarterly audits and delivered backup accounting and collections support.- Documented daily financial payments and invoicing for cosmetic procedures and products.- Conducted regular monthly cycle counts to contribute to effective inventory management.- Explored alternative scheduling techniques to promote productivity and patient retention. -Provided administrative assistance to the Office Manager such as auditing order invoices, patient reports, and insight on day-to-day operations.

-Oversaw store opening and closing functions and managed task delegation. -Managed cash drawer drops and prepared daily bank deposits.-Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing quality services for customers.-Communicated regularly with the management team concerning all aspects of sales, customer feedback, and associate performance.

-Supported the Assistant Director of Special Events, Senior Orientation Leaders, Admissions staff, campus partners, and Orientation Leader peers, serving as a resource, role model, and leader.- Organized and executed 22 new student orientations informing 100+ students about university facilities.- Learned how to create and facilitate an all-inclusive environment utilizing presentation and group facilitation.