Samantha Mcgill Email and Phone Number

• Increased social media engagement by 58% across all platforms, follower count by at least 281%, and YouTube impressions by 13,800 • Developed a new marketing subsidiary as well as a new co-working space• Managed the content creation and execution for all marketing materials, including the creation of an educational podcast Inside the Vault• Implemented marketing initiatives during the creation of a new non-profit organization, A Home for a Cause• Maintained effective communication between staff and executives

• Worked directly with CEO and COO to create and implement new loan development and tracking system• Planned and executed all Bank events and assisted in event promotion• Established and maintained social media analytics tracking protocols• Organized and managed the weekly Senior Loan Committee meetings with the Board of Directors • Maintained exceptional attention to detail while processing over 200 Paycheck Protection Program loans during the COVID-19 pandemic

As the Assistant Outlet Manager, my role is to provide excellent service to guests who are staying at the hotel, as well as manage a team of 30 individuals with a variety of different roles in the department. My daily role includes managing the staff in factions of the hotel such as the restaurant, bar, cafe and room service. This includes ensuring guest satisfaction and enhancing skills such as employee relations, time management, multi-tasking and problem solving. • Assisting in general duties including inventory, interviewing new employees, scheduling and hospitality management.• Enhance communication skills through contract negation between the hotel and vendors as well as communication with the staff and other departments.• Increase moral and optimism within the department while executing exemplary problem solving skills.

As a training server for Oakmont Country Club, a world-renowned private country club that has hosted more combined USGA and PGA championships than any other course in the United States, my role is to provide excellent service to the members and guests of the club. My daily role includes ensuring members and guests are receiving the highest level of excellent customer service, preparing, executing and completing banquets, events and reservations as well as utilizing effective time management and communication skills to communicate between front and back of house to ensure quality service. • Improving knowledge of sales techniques and using effective communication skills in a fast paced working environment• Continuously developing and refining vital skills in multi-tasking, public speaking, time management, organization and teamwork• Effectively training new employees, ensuring the standards of Oakmont Country Club’s excellent customer service are incorporated by all employees

As the Community Relations Intern for the Pittsburgh Pirates, my role was to work directly with Pirates Charities and the Community Relations department to assist with the coordination of events and projects such as Pirates Tales, Diversity Networking Reception, Pirates Charities 5K, Jackie Robinson Day, and the ticket donations programs. My daily role included data entry of contestants’ and participants’ information, organizing guest lists and registration, and hosting guests in the Pirates Charities Suite and on tours of PNC Park.• Acted as the liaison between participants of events and the Pittsburgh Pirates when completing guest lists and participation forms• Assisted in the event planning process of the Pirates Tales event in the Press Conference Room for over 100 participants and their families, including all correspondence with winners, registration, and the creation of participant gift bags• Fulfilled more than 500 ticket donation and autographed item requests to non-profit organizations in Pittsburgh and managed the distribution of more than 5,000 tickets to be donated