Samantha Mingace, Cams, Cfe Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

-Conduct compliance, BSA/AML, and fraud report monitoring; Identify suspicious patterns ofactivity, compliance gaps, identity theft red flag and other high risk activity.-Act as the back up Program Compliance Manager Officer during extended absences by providing guidance to multiple internal stakeholders, completing PCMO assignments, managing team members, supporting dialogue with external partners, etc.-Complete ongoing compliance audits of internal department and partner processes to ensureProgram and regulatory compliance; Draft audit report and track remediation efforts.-Develop and maintain program procedures for multiple high risk regulatory related processes(Bank Secrecy Act, OF AC, Regulation E, CIP/KYC, UD AAP, Red Flags Rule).-Collaboratively work with cross-functional teams and external partners to build and executecompliance process and product initiatives.-Support the Program Managing Compliance Officer during internal/externalaudits/examinations by organizing, collecting and delivering requested materials. Act as aliaison between parties when needed and provide assistance during report remediation.-Create reports highlighting compliance and fraud KPIs, KRIs and tracked complianceissues/complaints to be shared with internal stakeholders and the Program ComplianceCommittee.-Train and support new compliance and fraud team members.

Whitinsville

Review daily Currency Transaction Reports (CTRs) in accordance with FinCEN guidelines.Handle more complex investigations and investigate suspected cases of activity related to money laundering, terrorist financing, fraud, drug trafficking, tax evasion, and OFAC related violations. Review / investigate cases / alerts originating from the the YellowHammer System, 90-Day Reviews, Branch Referrals, and 314(a) requests. Perform periodic Enhanced Due Diligence (EDD) reviews of the Bank's high-risk customers. Assist in the completion and tracking of various Quality Control functions in the Compliance & Risk Department. Provide informal and formal training/ guidance to fellow BSA/AML Analysts and branch staff with customer types or review types where they are less experienced. Navigate banking systems to obtain account statements, transaction histories, wire transfer details and check images related to each investigation. Communicate with branch personnel and management to verify accuracy of customer information & determine if activity in question is expected for the particular type of customer.

Hopkinton, Ma

Ensures staff achieves sales and service objectives by coaching and presenting outstanding individual performance in these areas.Assists manager in creating a branch sales culture, including a comprehensive understanding of the branch sales plan and goals.Serve as customers' single point of contact on all UniBank products and services.Identify problems and initiate resolutions efficiently, notify appropriate resources of issues, and outcomes, and ensure inquiries and investigations are completed in a timely manner.Oversees and audits operational procedures, which may include those for safe deposit, negotiable instruments, night deposit, etc.May function as vault teller, responsible for distribution, verification and proof of vault cash.Performs security function by opening and closing bank and vault, and ensuring overall safety and security of bank grounds.Receives RB over and short reports to verify accuracy and to investigate problem areas. Takes appropriate corrective action when warranted.Assists Branch Manager in ensuring bank security and compliance, compliance with state and federal laws within scope of position, and prominent display of required posters.Accomplish bank customer service operations by orienting, training, assigning, scheduling, and coaching staff.Directly supervises employees in the Banks-Retail Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Supports less experienced RB’s by verifying transactions, signing checks, explaining procedures, and providing overrides, as necessary.Manages branch in the absence of Relationship Branch Manager.

Westborough, Massachusetts

As Store Supervisor, I am a leading member of management, able to assist with operations and teller transactions, while also balancing the needs of customers looking to open new accounts, do maintenance, etc. I am currently responsible for operations of my Store and driving the teller line to meet and exceed both sales and customer service goals. I am a master of multitasking and time management, and therefore complete work, assist customers, manage staff and still find time to restock our favorite TD pens.

Wrentham, Ma

Wrentham, Ma

Bachelor'S Degree, Accounting And Forensic Accounting, 3.67

Activities and Societies: Dean's ListDean's List

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.6

Activities and Societies: Phi Theta Kappa Honor Society-Member DECA-PresidentDECA President

High School

Activities and Societies: Student Council-Treasurer, Vice President National Honor Society-Member Varsity Softball-CaptainStuCo VP.