Samantha Perry Email & Phone Number

• Responsible for effectively communicating all day to day operating needs to Product Managers, Tauck Directors, suppliers and guests• Resolve all on tour operating needs • Build and maintain effective supplier relationships• Create all tour director documents and collaterals • Manage and maintain the day to day operating needs of the tour experience

• Resolves guest and/or travel agent issues that arise on or post tour• Responsible for all duties related to Tauck's Protection Plan including handling crisis and post tour claims assistance• Handle inquiries including travel vouchers, refunds, lost items, incidental charges, etc.• Provides analyses and trending reports on all tour products• Responds to mail and emails, or distributes to the appropriate party

• Resolves guest and/or travel agent issues that arise on or post tour• Handles inquiries including travel vouchers, refunds, lost items, incidental charges, etc.• Responds to mail and emails, or distributes to the appropriate party

Norwalk, Ct

• Assisted in planning, set-up and breakdown of club events• Utilized Point of Sale (POS) system to take orders• Answered customer inquiries and resolved issues promptly and efficiency • Trained new staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols

Stamford, Connecticut

• Develop and manage online social media pages on platforms such as Facebook and Instagram• Engaged with customers to ensure a positive shopping experience• Designed promotions and ad campaigns to increase sale• Created proper and attractive window displays, ensuring strategic placement of products that would increase foot traffic• Created awareness, engagement and traffic to social media pages and business• Worked with cofounders to promote and market seasonal sales and offers through social media outlets

Somers, New York

• Verify the credentials of medical staff • Ensure that the hospital and the health care facilities comply with federal and state regulations regarding licensure and certification of medical professionals• Liaison between hospital administration and the medical staff including physicians, technicians and nurses.• Maintain the data for all providers in multiple facilities and track the expiration of certifications and licenses in organized spreadsheets.

Bristol, Connecticut

• Assisted in running events and tournaments including tennis, cycling, soccer and softball in both the Masters Games and the Nutmeg State Games• Corresponded with Coaches, Athletes, Officials, Medical Staff & Volunteers to ensure a fun and safe environment for all who participated• Responsible for all game day operations including managing game sites and sports competitions• Handled general advertising and marketing for both the Nutmeg State Games and its local sponsors

Willimantic, Connecticut

• Utilize Microsoft Office and other computer software to perform clerical duties• Schedule appointments using Microsoft Outlook • Aide students with any questions or concerns • Sort mail and log packages • Organize files and documents• Process and enter maintenance requests • Design and distribute highly effective marketing materials