Samantha Smith Email & Phone Number

Oakland, California, United States

Oakland, California, United States

Oakland, California, United States

- Coordinated and tracked all aspects of the factory audit certification process, from scheduling audits to communicating with compliance assessment bodies (CABs) and nearly 100 factories externally, and cross-functionally with Factory Services, Business Development, and tech teams to improve value-added services for customers.- Improved response times to.

San Francisco Bay Area

At The Image Incubator, we believe that everyone has the aptitude to develop their own sense of personal style and the ability to craft an image and personal brand they are proud to present to the world. With a practical and sustainably-focused approach, founder and image consultant, Samantha Smith, combines her eight years of consulting experience.

- Consulted on knowledge management projects such as targeted employee marketing and outreach, based on streamlining HR information, and ran an agency-wide knowledge management community of practice listserv.

Silver Spring, MD

- Coordinated participation of cross-functional stakeholder groups, requirements gathering, specifications, design, development, and implementation of knowledge management and library systems projects.- Conducted UX research on Ex Libris SaaS product Alma, such as creating and administering surveys and personal interviews. - Supported the development and.

Silver Spring, MD

- Performed a four-part assessment of the FDA Library by assessing the library’s operations, technology and digital footprint, repository and digitization capacity, and resourcing (staffing and funding). - As part of the assessment, developed modernization strategies, provided recommendations, and created a five-year strategic roadmap for the FDA Library.

Arlington, VA

- Cataloged hundreds of items and compiled statistics on journal usage, circulation, and interlibrary loans (ILL) and implemented ProQuest’s Intota 360 to improve efficiency in tracking online journal and database usage by automating tasks for the NSF Library. - Consulted on NSF Library acquisition choices and processes including, but not limited to.

Washington D.C.

- Responsible for creating, cataloging, and managing the DDOT Library with over 5,000 print items, 15,000 photographs, and 25 linear feet of archival documents.- Developed the agency library mission, rules and regulations, and collection development policy, as well as implementing EOS electronic library system for the library.- Managed and trained one.

Wilmington, DE

- Dealt with customers both over the phone and in-person to answer, handle, and resolve their questions, complaints, and concerns in a fast-paced and high pressure setting. - Counted customer service registers and change drawer at close and recorded register transactions.

Greater Pittsburgh Area

- Performed repairs and preservation techniques on approximately 500 books, such as making new cases and corrugated clamshell boxes, cleaning spines, and encapsulating various paper materials to ensure long-term preservation.- Checked materials in and out of the lab using Voyager and updated Excel spreadsheets of transactions carried out and treatments.

Greater Pittsburgh Area

- Re-housed and reorganized archival records for a project involving the Carnegie International Exhibition, dating from 1950 to 2008, that totaled approximately 180 linear feet.- Performed appraisal and re-appraisal on various types of archival materials within the project.- Created finding aids to assist users in locating and utilizing the collection’s.

Hockessin, DE

- Monitored large, 13-library database of documents and materials, including ILL.- Provided customer service and information literacy to library clients to ensure understanding of library policy and procedures and enable independent capacity to locate information.- Performed various circulation, administrative, and reference tasks within Horizon automated.

Master Of Library & Information Science - Mlis, Archives, Preservation, And Records Management

Bachelor Of Arts - Ba, Art History

Activities and Societies: Dean's List