Samantha Soliz Email & Phone Number

Meridian, Idaho, United States

-Received and answered multiple telephone calls a day to assist members and providers with medical benefits, claims, and eligibility. - Completed outbound calls to both providers and members when needed.- Guided members and providers through step by step processes of submitting information that was needed. -Utilized every resource in each call to strive for a first call resolution.-Demonstrated accuracy, customer service, timely turn-around by meeting deadlines and prioritizing tasks. -Utilized Integrity, Good Judgment, Teamwork, and Initiative in everyday tasks and calls.

Boise, Idaho

-Communicated with potential clients about products/services offered.-Generated meaningful leads by identifying key decision makers and collecting business intelligence and account executives.-Used sales techniques and handled objections to align solutions.-Secured appointments with potential clients for the sales force.

Meridian, Idaho

• Manage 25-30 staff members, ensure that tasks are completed on time and that customer's and leadership's expectations are met. • Train staff on store operations and review schedule assignments.• Providing reports and activity updates to management. • Resolve customer complaints with appropriate solutions.

Meridian, Idaho

• Market store products and up sell to consumers.• Assist with company marketing and promotion. • Meeting or succeeding sales goals.

Bachelor'S Degree, Business Administration And Management, General

Minor, Marketing