• Listen and engage with Carnival's social media community on a regular basis to build trust, create fun interactions, help inform content, and humanize the brand.• Utilize Sprinklr to gain insight across Carnival's communities and social media landscape, identify engagement opportunities (inbound & outbound), schedule content, and keep content calendars up-to-date.• Manage and collect User Generated Content with Pixlee in a quick and timely manner while developing strategies to encourage UGC and the socialization of this content.• Oversee social surprise + delight program and manage related budget.• Collaborate with analyst to provide community engagement metrics on campaign launches, influencer collaborations, and crisis situations. • Partner with our Brand, Creative, PR, Media, and Product teams to bring creative concepts to life in line with our social strategy.• Support the creative team's production shoots, including planning, scouting, andexecution of influencer partnerships.

• Unique storyteller for Cape Coral area responsible for developing and maintaining beat sources to create lead stories.• Conducted interviews with community leaders, government officials, and local residents.• Attended events and press conferences to gather information and report on news stories.• Collaborated with colleagues and editors to develop story ideas and angles• Wrote and posted real time updates on digital and social media platforms during dayside 3-6 PM newscasts.

• Executed engagement opportunities using Khoros to create original and creative posts across social media channels with an audience of over 4 million. • Formulated accurate responses that require extensive research, advanced problem-solving skills, effective communication with all shipboard and shoreside departments, as well as external vendors, and taking ownership of all guest concerns by providing an appropriate resolution within departmental timelines.

• Assisted in copywriting and proofreading for all internal communications company-wide. • Developed content for monthly and weekly newsletters distributed to all 50k employees globally across all brands under strict deadlines, The Royal Way & The Catch Up. • Coordinated interviews for employee profiles featured on the company intranet focused on increasing transparency and engagement throughout the organization, Humans of RCL. • Managed press center for ship inaugurals, Celebrity Edge and Symphony of the Seas.

• Lead reporter who pitched, wrote, shot, and edited packages and VOSOTs for two nightside broadcasts (ABC57 News Night Team at 10 & 11 PM). • Responded to breaking events and other urgent newsroom situations as required. • Set up, composed, and executed live shots using Dejero backpack.• Fill-in anchor for all shows as needed.

• Pitched, arranged interviews, captured visual content, edited, and wrote stories for multiple platforms on deadline. • Produced strong and accurate live reports with a TVU backpack from the scene of news stories and other events for 3 early evening broadcasts. • Prepared and delivered weekend weather casts utilizing Max to compile weather data and graphics.

• Represented the radio stations and clients at promotional events while coordinating with sponsors and/or venue organizations.• Shared to social media platforms for several different brands/audiences at major station events handling clients and listeners.

• Hosted 4 live shows a day in the studio focused on interacting with patients and families while making them feel comfortable in a studio environment. • Created the first ever Spanish language show (¿Como se dice?) focused on teaching patients phrases and words. • Utilized studio equipment to develop and produce new shows incorporating video and audio content while maintaining age appropriateness. • Integrated a marketing and social media strategy capturing content to increase the number of patients visiting the studio.

• Produced and edited content to post online, culling from incoming and archived lectures recorded around Boston.• Wrote for the Forum Network email newsletters.• Worked on social media campaigns.• Pitched/wrote online articles for WGBHNews.org.• Developed video shooting and editing skills by covering talks from authors, academics and celebrity speakers.

• Increased awareness of Prime Student membership and its benefits to students at Florida International University for the 2018/2019 school year. • Managed digital, experiential, and peer-to-peer marketing campaigns focused on inviting students to Prime Student campus activations.