Program Manager
Current- In collaboration with the Director, Cause Marketing, establish annual and long-term goals and metrics for programs and initiatives with an emphasis on donor acquisition, donor retention, and revenue growth.- Collaborate with Foundation staff and volunteers to provide operational resources and efficiencies to achieving and maintaining an approved cost per dollar raised ratio, as well as maximize fundraising potential.- Participate in setting the department budget, track expenses against the approved budget, and report financials internally and externally.- Advocate for the organization in blending the UPMC Children’s Hospital Foundation brand in collateral, messaging, and overall presence where we are - Create, plan, implement, and manage programs that promote revenue growth and engage the community in support of the Hospital's philanthropic needs and the Foundation's revenue goals. Involve various constituencies and promote UPMC Children's Hospital Foundation as a charity of choice by using a variety of methods and vehicles such as direct mail, social media, corporate cause marketing, workplace giving, third-party fundraising, online giving, and personal solicitations.- Provide leadership, direction, and training to staff to deliver and execute programs of the highest quality and service; establish and implement processes and procedures that enable efficiency in program execution; and hire, mentor and manage volunteers to be high performers with successful programs and events.- Maintain accurate and consistent donor records in keeping with established and future policies and procedures- Manage Children’s Miracle Network finances for quarterly and annual reporting