Samar Sharma Email & Phone Number

Atlanta, GA, US

Atlanta, GA

• Involved in full Software Development Life Cycle (SDLC) - Business Requirements Analysis, preparation of Technical Design documents, Data Analysis, Logical and Physical database design, Coding, Testing, Implementing.
• Developed comprehensive data analytics and visualizations using Power BI
• Crafted intricate SQL queries, harnessing data from diverse tables across multiple databases within Ghost Guard Security, a PIAM (Physical Identity and Access Management) system
• Utilized SQL Server to extract and manipulate data from the GGS (Ghost Guard Security) database, ensuring seamless integration with Power BI for advanced analytics
• Wrote complex MS SQL Server codes to clean, join, transform and aggregate the datasets and publish them for Power BI team to produce operational scorecards.
• Integrated Avigilon access control data with GGS database through SQL Server, expanding data sources for enhanced insights

Atlanta, Georgia, United States

• Provided technical support for the business needs such as installed, configured, and troubleshoot hardware and software issues pertaining to computers, wireless routers, and printers
• Communicated effectively with customers on a daily basis by explaining their HVAC issues and offering viable solutions
• Responsible for managing the website content for monthly promotions
• Developed a general understanding about financial needs and how to handle daily operations of a small business.
• Responsible for preparing monthly excel sheets to record all inventor

Macon, Georgia, United States

• Conducted training sessions on customer service and operational procedures, ensuring team members were well-equipped to handle their responsibilities.
• Oversaw the planning and execution of restaurant events, coordinating with various teams to ensure successful outcomes.
• Maintained a strong focus on customer satisfaction, resolving issues promptly and ensuring a positive dining experience.
• Maintained a keen eye for detail in all aspects of restaurant operations, ensuring a high standard of quality.