15+ years of cross-industry experience in tech, retail, merchandise and operations related functional roles with increasing managerial responsibility. Areas of expertise include product management & product marketing, PMP/project management, client services, strategic planning, and business process re-engineering. KEY COMPETENCIES: PRODUCT MANAGEMENT / Program and Project Management/ Implementation and deliver managerKEY ACCOMPLISHMENTS:Led a team of sixteen to drive Order Life Cycle Management across cross-functional enterprise applications such as Salesforce CPQ, SAP, Zuora managing revenue of approximately $500M Program managed the Sonos Flex Program in NL which acquired approx. 300 subscribers in year 1 opening new business doors for Sonos in Hardware as a Subscription space. Optimized Product Displays: Collaborated with cross-functional teams to enhance the digital presentation of Sonos products on the company’s website, ensuring consistent product descriptions, high-quality images, and strategic placement to drive customer engagement and conversionsCampaign and Promotion Management: Led the implementation of promotional campaigns for new product launches and subscription services, ensuring alignment with market trends and customer preferences to maximize sales.Road mapped a transformational initiative for the real estate industry by building an automation system that speeded up transactions, cut out tasks, and reduced errors; created a centralized app that will shorten deal closing from 30 to 10 days, a 33% gain in efficiency and related cost savings. Built a subscription management app product that saved around $120K per year for the client for which the ROI was recognized in 13 months.Led the team to implement a customized cloud solution with partner communities to support the client in increasing and managing procurement from 1200+ manufacturing outlets.Reduced 60% of manual processing tasks by evangelizing the implementation of service max on the Salesforce platform and increasing visibility through integration with the ERP system.Having accomplished these outcomes in a range of environments and having managed multi-disciplinary teams, I have learned to pivot quickly to navigate complex situations. I am constantly inspired to solve challenging client problems. I now have a solid skill-set honed on leveraging new technologies and strategic approaches. I am thankful for my global mindset; fluent in English and Hindi, I have lived and worked extensively in India and North America.
Listed skills include Sql, Testing, Unix, Strategy, and 39 others.