Samathmika Balaji Email & Phone Number

San Francisco, California, Us

Learning architecture and delivery strategy for the Talent Management Business unit with full accountability for Learning Impact and ROI aligned to business goals. - Serving as a key liaison between senior leadership, business unit heads, and external partners to ensure learning initiatives address critical business needs and are endorsed at the executive level.- Leading the development and optimization of the company’s learning ecosystem (LXP and Learning technology Solutions) ensuring integrations with other systems (e.g., HRIS) to support modern learning methods (blended learning, microlearning, etc.).- Implementing data-driven strategies to measure and continuously improve learning effectiveness and ROI, leveraging analytics and AI tools to predict future learning needs- Leading initiatives to develop leadership capabilities across the organization, including the design and facilitation of high-impact leadership programs, coaching, and mentorship for emerging leaders and training for the Board of Directors and Executives.

San Francisco, California, Us

• Strategic leadership on learning experience design, curriculum creation, learning management systems architecture for all business operations team across the organisation • Direct and Cross-functional people leadership involving a team of Senior and Junior Instructional Designers, Tech-writers, LMS administrators, graphic designers, Learning specialists, Project/Product managers and Operation teams• Leading course design and gamification for virtual and in-person learning, career pathing using learner journeys, simulated job skills training and periodic learning evaluations to check alignment with learning and business goals• Program and Project management for Learning Transformation and change management initiatives for all employees and business leaders, including reporting and measuring success against designated KPIs• Creating and implementing DE&I and People Resources Training for all employees• Creating and distributing compliance and Policy communications for Crypto, Investing, and Banking• Leading on designing and delivering on-boarding and training for financial services - Crypto, Investing, Banking, Customer communications, Card operations, Fraud operations, Tax communications, Accounting and transactions, Insurance, CSM, app-based digital services.• Designing Level 1-4 SOPs, content creation for Knowledge Base and Policy Communications, maintenance, review and analysis for internal documentation, regulatory reviews and external communications• Directing learning for adoption of new platforms, systems and tools by identified audiences across the company for Operations, Customer Service, Sales, Data Analytics, Quality Assurance, CRM, ERP, HRIS and Product Design • Driving implementation of internal tools and improvements related to LMS/LXP, Knowledge base, evaluation frameworks for instructional design, technical writing, digital adoption tools for cross-company technology initiatives and transitions.

San Francisco, California, Us

Leading Instructional Design and Knowledge Management Teams on L&D for Customer service training, new employee onboarding, compliance training, manager training and cross-functional career development.

San Francisco, California, Us

Designing course materials, curriculum and learning pathways for employee onboarding and training.

*Strategic leadership and learning program architecture for large scale corporate learning and development programs related to Financial Services, Higher Education, EdTech, DE&I, Leadership Training and HR Training* Designing SOPs, Policy and Procedure communications and knowledge base creation and maintenance for digital communications management*Consulting on LX design for new employee training, on-the-job learning support and career pathing, using learner journeys, virtual/simulated job skills training and learning evaluation *Change management and Learning transformation programs for leaders*Regulatory and Compliance training for Financial services and related industries such as Crypto and Investing* Employee retention programs implemented via micro-learning, just-in-time learning support and remedial training

Alexandria, Va, Us

• LMS administration and designing curricula and learning framework for skill-development courses for training of trainers• Desiging and delivering a web-based skills-enhancement certificate course for professionals based in North America, Asia, Europe and Latin America• Training participants on improving their performance at work, presentation skills, self-access learning methods and collaborative learning skills• Creating assessment and evaluation tasks based on motivational and critical learning threshold of course participants to provide developmental feedback• Carrying out monitoring and evaluation of learning and periodically recorded participants’ learning• Reviewing curricula and content and redesigned elements aligned to the organizational vision, objectives and training needs • Assessing training effectiveness and carrying out impact assessment at various levels of course administration using data analysis methods • Carrying out needs-analysis, gap analysis surveys and scoping studies• Contributing towards overall feedback and development cycle for TESOL course design, skill-development and learning methods.

London, England, Gb

• Learning experience design, LMS Administration and curriculum strategy• Planning, designing and managing multiple large-scale projects across India• Designing learning curricula and managing content design for British Council's performance-based training initiatives, for instructor-led, blended and e-learning programs• Training internal employees and external project consultants on skill-based programs for enhancing leadership skills and job skills as well as other need-based interventions• Supporting learning and development of employees and other key stakeholders through holistic evaluation of their performance, by analyzing participant response and engagement to training initiatives and by providing developmental feedback• Carrying out impact surveys for monitoring and evaluation, strategic assessments and recording participant progress and reporting learning to project lead and funding partners on participant growth • Assessing course alignment to overall policy and vision of the organization, communicating project output and outcomes to key stakeholders

London, England, Gb

- Managing a team of Training Consultants, Designers, Project executives and project managers. Planning, designing and delivering a large-scale cascade training project in partnership with other stakeholders. - Curriculum design and materials review- On-site project management and coordination, logistics, budgeting and scheduling- Hiring and onboarding Master Trainers and project training consultants, - Reporting and providing feedback to internal and external stakeholders- Project review and milestone tracking

London, England, Gb

Materials design, curriculum writing, monitoring and evaluation of training, conducting needs analysis, Master Training Training, Teacher Development and Curriculum support

• Designed and delivered corporate courses on soft skills development and English for Information Technology and management professionals at technology and software management companies• LMS and program administration• Delivered Job skills and Business English Courses for professionals in the areas of Banking, Sales, Accountancy and Finance as well as for entrepreneurs• Mentoring and supporting other trainers on the staff with their professional development and designing learning curricula

Master Of Arts - Ma, Tesol

Bachelor Of Arts - Ba, English

High School/Secondary Diplomas And Certificates