AeroLeads people directory · profile
Sam Chan Email & Phone Number
ITSM Analyst
at
University of California, San Francisco
1 work email found
@arup.com
5 phones found area 310, 415, and 207
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
ITSM Analyst
Location
San Francisco Bay Area, United States, United States
Company size
Who is Sam Chan? Overview
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Quick answer
Sam Chan is listed as ITSM Analyst at University of California, San Francisco, a company with 15083 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at arup.com, phone signal with area code 310, 415, 207, and a matched LinkedIn profile for Sam Chan.
Sam Chan previously worked as Senior ITSM Analyst - Customer Services Group at Arup at Arup and Project Manager - Americas Regional IT Group at Arup. Sam Chan holds Mba, Business Administration from San Francisco State University.
Company email context
Email format at University of California, San Francisco
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{first}.{last}@arup.com
89% confidence
AeroLeads found 1 current-domain work email signal for Sam Chan. Compare company email patterns before reaching out.
Profile bio
About Sam Chan
Recent achievements:Fully trained on Common Services Data Modeling (CSDM) in the ServiceNow PlatformCompleted CSDM workshops with all critical and essential service owners Fully mapping applications from logical services and service offerings to the technical infrastructure Transform the CMDB taxonomy within the service management modules to streamline ticket management Deeply clean the existing CMDB, organizing data into classes, classifications, and ownership groupsChair the Configuration Control Board to review metrics, track updates, and gather feedback Formalize the change management process implementing governance and standard proceduresChair the weekly Change Advisory Board to review, approve, and schedule technology changesConfigure and customize ServiceNow Change Management to suit business requirementsLaunch Knowledge Management, establishing processes and procedures to manage knowledge articlesWork as a ServiceNow Developer, delivering enhancements using stories from development to productionWhat drives me: To work smarter and harder; to learn more; to share and contribute; to lead by example and deliver excellence.
Listed skills include Microsoft Office, 土木工程, Microsoft Excel, Microsoft Word, and 43 others.
Current workplace
Sam Chan's current company
Company context helps verify the profile and gives searchers a useful next step.
University Of California, San Francisco
10 roles
Sam Chan work experience
A career timeline built from the work history available for this profile.
Senior Itsm Analyst - Customer Services Group At Arup
CurrentAnalyzes the Change, Knowledge, and Configuration Management Process within ServiceNowDesigns, builds, and release new features and functions on the ServiceNow platformIdentifies, evaluates, and recommends improvements to current processes and proceduresCreates documentation and provides support and training to users.Faciliates Change Advisory Board and.
Jun 2019 - Present
Project Manager - Americas Regional It Group
Project and Delivery Manager for Americas Region Infrastructure GroupCreate project plan and execute order, delivery, and installation of UPS and remote access equipment Work with APC and OpenGear vendors to align equipment to correct specification to match site needsAnalyze and implement improvements in power delivery, reliability, and asset.
Feb 2019 - Jun 2019
Client Services Lead - Americas Regional It Group
Leading the Client Services Team for the Americas RegionDelivering a multi-tiered technical support serviceLeveraging ServiceNow and ITIL Service Management processesProviding technical and project management delivering of high impact projectsInterfacing with external business partners on a continuing basis Reviewing and analyzing services and practices.
Jul 2013 - Feb 2019
It Systems Manager - Americas Regional It Group
Co-Manage IT operations for Americas RegionManage network, voice, data, LAN, WAN servicesManage and mentor IT Team MembersMonitor systems and perform maintenance and upgrades as neededManage Windows and Netapp Filer Storage SystemsInterface with user base on project related IT issuesForecast and manage IT budget
Jan 2007 - Jul 2013
It Analyst - San Francisco Group
Oct 2001 - Dec 2006
Network Systems Administrator
Verb
Manage network and serversConfigure web servers and firewall devicesInstall backup systemSupport desktops and laptop users
Feb 2001 - Jul 2001
Systems Engineer
Planetrx
Provide Desktop Support to 200+ staffBackup and Restore filesInstall hardware and softwareTroubleshoot hardware and software issuesCreate network and email accountsManage printers and network devicesOrder IT equipment and suppliesBuild desktops, laptops, and servers to specifications
Jun 1999 - Nov 2000
Systems Administrator
Systems and Network AdministratorManage Novell Netware networkManage servers, desktops, printers
Dec 1997 - May 1999
Jun 1995 - Nov 1997
Team & coworkers
Colleagues at University of California, San Francisco
Other employees you can reach at arup.com. View company contacts for 15083 employees →
CY
Christerpher Yao 姚成勳
Colleague at University Of California, San Francisco
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
WC
Wei Cai
Colleague at University Of California, San Francisco
Greater London, England, United Kingdom, United Kingdom
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WN
Wing Nam Lee
Colleague at University Of California, San Francisco
Hong Kong, Hong Kong SAR, Hong Kong
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IH
Iris Halm
Colleague at University Of California, San Francisco
Greater Munich Metropolitan Area, Germany
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CL
Carolyn Lewis
Colleague at University Of California, San Francisco
London, England, United Kingdom, United Kingdom
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DC
Dick Chi Wp
Colleague at University Of California, San Francisco
Cambodia, Cambodia
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AW
Andrew White
Colleague at University Of California, San Francisco
Greater London, England, United Kingdom, United Kingdom
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EC
Emily Cheung
Colleague at University Of California, San Francisco
Hong Kong SAR, Hong Kong
View →
JP
John Park
Colleague at University Of California, San Francisco
Gangnam District, Seoul, South Korea, Korea, Republic Of
View →
PP
Peter Pietraszek P. Eng.
Colleague at University Of California, San Francisco
Pointe-Claire, Quebec, Canada, Canada
View →
Christerpher Yao 姚成勳
Colleague at University Of California, San Francisco
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
WC
Wei Cai
Colleague at University Of California, San Francisco
Greater London, England, United Kingdom, United Kingdom
View →
WN
Wing Nam Lee
Colleague at University Of California, San Francisco
Hong Kong, Hong Kong SAR, Hong Kong
View →
IH
Iris Halm
Colleague at University Of California, San Francisco
Greater Munich Metropolitan Area, Germany
View →
CL
Carolyn Lewis
Colleague at University Of California, San Francisco
London, England, United Kingdom, United Kingdom
View →
DC
Dick Chi Wp
Colleague at University Of California, San Francisco
Cambodia, Cambodia
View →
AW
Andrew White
Colleague at University Of California, San Francisco
Greater London, England, United Kingdom, United Kingdom
View →
EC
Emily Cheung
Colleague at University Of California, San Francisco
Hong Kong SAR, Hong Kong
View →
JP
John Park
Colleague at University Of California, San Francisco
Gangnam District, Seoul, South Korea, Korea, Republic Of
View →
PP
Peter Pietraszek P. Eng.
Colleague at University Of California, San Francisco
Pointe-Claire, Quebec, Canada, Canada
View →
2 education records
Sam Chan education
Mba, Business Administration
Bachelor Of Science - Bs, Business Administration And Management, General
FAQ
Frequently asked questions about Sam Chan
Quick answers generated from the profile data available on this page.
What company does Sam Chan work for?
Sam Chan works for University of California, San Francisco.
What is Sam Chan's role at University of California, San Francisco?
Sam Chan is listed as ITSM Analyst at University of California, San Francisco.
What is Sam Chan's email address?
AeroLeads has found 1 work email signal at @arup.com for Sam Chan at University of California, San Francisco.
What is Sam Chan's phone number?
AeroLeads has found 5 phone signal(s) with area code 310, 415, 207 for Sam Chan at University of California, San Francisco.
Where is Sam Chan based?
Sam Chan is based in San Francisco Bay Area, United States, United States while working with University of California, San Francisco.
What companies has Sam Chan worked for?
Sam Chan has worked for University Of California, San Francisco, Arup, Verb, Planetrx, and Aitech International.
Who are Sam Chan's colleagues at University of California, San Francisco?
Sam Chan's colleagues at University of California, San Francisco include Christerpher Yao 姚成勳, Wei Cai, Wing Nam Lee, Iris Halm, and Carolyn Lewis.
How can I contact Sam Chan?
You can use AeroLeads to view verified contact signals for Sam Chan at University of California, San Francisco, including work email, phone, and LinkedIn data when available.
What schools did Sam Chan attend?
Sam Chan holds Mba, Business Administration from San Francisco State University.
What skills is Sam Chan known for?
Sam Chan is listed with skills including Microsoft Office, 土木工程, Microsoft Excel, Microsoft Word, Safety Management Systems, Construction Safety, Geotechnical Engineering, and Geotechnics.
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