● Full desk recruitment role - sourced local work opportunities and placed talent in contract + permanent roles across multiple industries including, but not limited to, office administration, finance, accounting, industrial management, skilled trade manufacturing, construction and logistics.● Member of Randstad’s Presidents Club for 2022.● Sourced and recruited top talent for local clients through various communication methods such as cold calling, door-to-door prospecting, email, and social media.● Constantly performed market research to stay ahead of industry trends and competition.● Shared relevant market data with clients and businesses to help them remain competitive.

● Office role - required significant training in various departments - The job was demanding, requiring compliance with various regulations while ensuring excellent service, consistent on-time departures, and safety.● Responsible for managing communication between all departments at the airport, including pilots, front desk, management, ramp + baggage services, Air Traffic Control, catering, and fuel.● The main goal was to ensure that 65-70 flights departed with minimal interruption.● Managed several forms of communication at the same time, including email, instant chat, radio, phone, and face-to-face interactions.

● Managed front desk and operations at a busy hostel in a popular tourist destination.● Handled challenging situations and emergencies.● Managed customer inquiries face-to-face, over the phone, and through email● Supervised the evening housekeeping team.● Managed ordering of office supplies, cash handling, banking, and auditing.● Processed hostel bookings for over 300 guests.

● Front-of-house leadership role in a very busy retail sales environment.● Worked with the General Manager to develop a positive work culture.● Conducted weekly one-on-one coaching sessions and delivered daily briefings.● Managed all aspects of team operations including rosters, payroll, and stock management.