Samuel Courts Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

• Build and maintain reciprocal relationships with clients and other Travel Industry professionals
• Consistently reach or exceed monthly and personal KPI's
• Continuously stay current and up-to-date with new industry and company policy compliance and regulatory duties
• Participate in continuous education within the Insurance and Business sectors
• Implement and follow through with customer needs and and service analysis
• Real-time problem solving and solution implementation

• Utilized sales and customer service skills and techniques to analyze customer needs, provide solutions and close deals. Awarded Top Salesman of the Day several times.
• Maintained working knowledge of new state regulations and Customer Relationship Management tools and software.
• Achieved consistent sales numbers and satisfied customers to help increase company growth.

Richmond, Virginia Area

• Assisted customers in the renting of firearms as well as answering questions related to firearms and rental policy.
• Performed nightly cleanup and restocking of inventory/supplies to ensure a positive and safe customer experience.

Midlothian, VA

• Offered unique and affordable Healthcare packages, saving on average anywhere between 20%-300% of savings on premiums, with potential savings going well beyond that.
• Served clientele including individuals, families, independent contractors, and small business owners.

Richmond, Virginia Area

• Managed all day-to-day account issues for this start-up lending company.
• Assisted new and existing customers with financial credit procedures, following through to resolution to ensure satisfaction.
• Ensured compliance with all applicable federal and state policies.
• Collaborated cross-functionally with other team members to share best practices and optimize account servicing.

Newport News, Virginia

• Participated in the arrangement and setup of on-campus rooms and outdoor areas for various events and functions.
• Collaborated with others to disassemble the room arrangements and return the supplies to the storage area.

Ashland, Virginia

• Conducted market research for small companies and presented weekly findings.
• Performed basic invoice processing.
• Managed and deposited checks for the various companies within the Innovation Center.
• Improved company Search Engine Optimization (SEO) through Google Analytics which analyzed cost-per-click, ad words, keyword popularity and spiders, website heat maps, etc.
• Reviewed and analyzed start-up company financial and budget plans with management team.
• Completed various other tasks for immediate superiors and companies utilizing the innovation center.

Petersburg, Virginia

• Maintained water pump and regulated the pool's chemical level daily.
• Entrusted to manage on-site order and public safety.

Ashland, VA

• Created and updated daily social media pages including Facebook, Twitter, Instagram, FourSquare, and LinkedIn.
• Organized client database in MS Office Excel including over 3,000 connections for lead generation and activity reporting.
• Updated and modernized the company website to include selecting photographs and color schemes.

Bachelor Of Science - Bs, Business, Marketing

Activities and Societies: • Pi Kappa Phi National Fraternity • National Top 5% (Business) Major Field Test • Collegiate Level Mixed.

Education record