A highly experienced and dedicated residential conveyancer with extensive knowledge and skills gained from working within a variety of legal practices including Compensation Claims, Family & Matrimonial and Media Law. Possesses strong organisational and planning skills, with a high level of accuracy and consistency of output. Has the ability to develop and maintain strong working relationships at all levels of seniority, both with clients and internal personnel. Dedicated to continuous personal and professional development with an excellent work ethic; a strong team worker, well presented, punctual and confident with the ability to provide excellent administrative support.KEY SKILLS & ACHIEVEMENTS• Whilst at Coutts Consultants Ltd, carried out the role of Customer Focus Manager in the absence of the line manager. In addition, during this time, received positive client feedback regarding level and quality of customer service• Excellent communication skills – assisting clients who are dealing with emotional and sometimes traumatic events with empathy and demonstrating good listening skills whilst remaining professional at all times• When studying towards ILEX Level 3, was awarded Distinctions for case studies on Property Transaction and Business Formation and these were used by ILEX as an example of a well constructed piece of work for other students taking the module. Also received a Distinction for Level 6 Law of Tort• During work experience at Balsall Heath Association received written performance reviews acknowledging strong competencies of being able to work on own and for treating individuals with respect• Volunteer to assist at children’s school with events such as the summer fete or the Christmas disco• Was offered the secretarial post at Swan Turton due to excellent references