Solutions Manager
CurrentIn this role, I have managed end-to-end solutions and scoping for enterprise transformation initiatives, involving multi-component and multi-vendor applications, which has honed my ability to oversee complex projects. My successful implementation of Agile scoping methodology facilitated the transition from waterfall to agile practices within the customer's organization, showcasing my adaptability and innovative approach to project management. I governed the end-to-end architecture of the enterprise Business Support Systems (BSS) domain solution, ensuring its alignment with organizational goals. My role in stakeholder management involved collaborating with high-level executives such as VP-IT and VP-Biz, as well as heads of business units and vendor applications, to ensure alignment and collaboration. My contributions to pre-sales activities, scoping, and design phases of solutions have been pivotal in securing and executing projects. I led the successful deployment of multiple large-scale projects, managing complex integration and solution architectures involving multiple upstream and downstream applications. This demonstrated my capacity to handle intricate projects and achieve successful outcomes. I oversaw the management of integration architecture and solutions for both ongoing releases and new initiatives, focusing on aligning solutions with best practices and leveraging product capabilities to minimize customization. My collaboration with IT and business teams, such as Singtel, supported new initiatives and helped solve business problems by translating, capturing, and documenting requirements.