As Corporate Director at Clinical & Diagnostic Services Ltd (CDS), I steer the company’s strategic growth, operational effectiveness, and project management with a focus on improving healthcare access and efficiency across England. CDS provides vital diagnostic and scanning services to primary and secondary care, enhancing patient care and response times. To further support healthcare providers, CDS offers innovative back-office solutions like 'Zip Code'—a clinical correspondence tool designed to streamline the management of coding, filing, and document completion. Zip Code enables GP staff to focus on direct patient care, improving operational flow and reducing administrative burden. Additionally, CDS empowers providers to maintain regulatory standards through 'My CheX', a purpose-built compliance app for seamless healthcare compliance. Passionate about impactful healthcare solutions, I lead CDS with a commitment to advancing quality and accessibility in healthcare services.Previous experienceAs a dedicated Practice Manager in a GP practice, I led the daily operations with a focus on excellence in patient care and operational efficiency. My responsibilities span HR, payroll, staff training, health and safety, infection control, and regulatory compliance. I actively managed the Quality Outcomes Framework, championed quality improvement projects, and ensured policies and procedures were up-to-date and effective. Additionally, I bring a wealth of experience from my role as a Specialist Adviser for the Primary Care inspections team for the Care Quality Commission, where I conducted nearly 100 inspections of medical practices across the UK. This experience has given me unique insights into best practices, compliance standards, and the critical elements that drive quality in primary medical services.