• Roll out Specialist: Roll Out new operations and setting up new centers worldwide.• Ensuring smooth operations and streamlining difficult operational areas with training and recruiting right people for the right Work.• VAS Sales Specialist: Organizing and creating avenues to build Value Added Services for the company.• TEAM building for smooth running of centers.• Sales Logistics Specialist: Negotiating with Logistics Associates across the globe for all centers for best negotiated pricing with excellent services..• Profit Center Specialist: Redefining non-profit center International locations into profit center and creating Profit Centers globally.• Profile Marketing: Client specific profile marketing with strategy and expansion model designing for efficient growth.Achievements:• Streamlining US Operation Centers for Profit Center (Washington DC and New York) and ensured smooth sailing through the transition time.• Effectively VAS & Business developments in US & Austria in 2014-2015.• Effectively assigning Renowned Courier companies across 47 countries with negotiated pricing for high profits to the company and best of the services to the clients.• Gained recognition by the Indian Consulate Team, Washington DC for streamlining DC operations with Zero Errors in 2014.• Hong Kong IVAC Profit Center successful single-handed Roll Out: 2015.• Project Roll out for Bangladesh IVAC in India : 2016 ( in Progress)• Spain Visa Project Roll Out in Turkey (Istanbul, Ankara, Izmir & Gaziantep). Successful roll out with profit center Location in 2016 Oct – 2017 April.• Embassy of Afghanistan in Saudi Arabia: National ID Registration project roll out and High End Revenue project 2017 June to 2018 August.

• Planning, implementation and control services between the point origin and the destination point• Reviewing and evaluating the International operations business practices of the organization• Developed as well as updated, streamlined opportunities, process documentation and eliminate non-value added activities• Ensures that services-related employee training programs are organized effectively.• Provides guidance to Airport operations Manager, Vehicle management Team, Ground Operations Assistants and dispatch coordinators & Managers to develop budget and fiscal forecasting and planning activities.• Provided leadership support to develop client solutions and effective pricing solutions.

• Client Retention.• Business Development.• Maintaining quality control for clients’ business deliveries.• Developing new products for sensitive and high profile clientele.• Expansion of delivery areas apart from Delhi & NCR.• Impart In-House operational Training for Employees and Channel Partners.• Strategy planning and developing new processes and implementation.• Fully accountable for managing all aspects of the Product Development and coordination with different departments.• Examine cost trends and make projections with the objective of cost minimization and optimal utilization of available capital

• Accountable for maintaining pickups, deliveries, and cut-off time for outbound & inbound courier shipments.• Accountable for organizing clearance for all the dutiable shipments detained at Airport customs.• Managing performance, productivity and quality of operational support activities including Dispatch & Infrastructure to meet day-to-day operational requirements and accommodate future capacity needs and performance objectives.• Managing reliable, safe and efficient systems and work environment for vehicles as well as sorting, screening, scanning, bagging and shipping of International shipments.• Coordinating with Regional and Country functions and customers to ensure commitment to achievement of agreed business and functional objectives. • Ensuring that the team is provided with a clear direction and performance standards and is staffed, trained and motivated to meet set targets.

• Accountable for direct client servicing both voice and email for national and international clientele.Aviation:• Space allocation planning and Sales for owned Air Cargo freighter.Service Coordinator - North: Federal Express Corporation:• Accountable for pickup coordination and dispatches for Delhi and Northern India.• Accountable for on-call sales and billings transactions with Blue Dart Express Limited