Senior Manager - Import Export Operations
Current• Managed 6 direct reports, a 12-strong team, and a $multimillion import-export budget• Increased capacity & optimized transit times to reduce transportation costs by over 30% • Introduced IoT & AI technology in transportation, reducing stock cover & working capital• Set up Robotic Process Automation, freeing staff for value-adding customer services • Implemented LEAN Office for customs clearance documentation, streamlining processes • Forged relations with regulators for projects: Free Port Storage, One Touch Delivery, etc. • Onboarded 4 entities to the Authorized Economic Operator program of Dubai Customs• Implemented Trade Compliance via product classification with HS Codes and tariffs• Ensured compliance with FTA requirements & facilitated the refund of VAT for exports• Piloted the Green Lane initiative with Dubai Municipality for imported material clearance• Deployment Lead for Europe for the roll out of an Ocean Freight management system