Sameer Dhanorkar Email & Phone Number

Pune, Maharashtra, India

Pune Area, India

Currently working with Zensar Technologies as a Sr. Technical Specialist for AWS Cloud Infra Management (Migrations, Infra development, cost optimizations etc.), Windows Administration, Server Migration, VMware Support, IIS Administration, ERP/Product Implementation & support.  Working for AWS infra management customers.  Working day to day with AWS services like EC2, LoadBalancer, CloudFormation, CloudFront, CloudWatch, S3, VPC, AWS Inspector, Route 53, Lambada, AWS Manager, IAM etc...  Application Migrations from on premises to AWS Cloud.  Working on Cost Optimization using AWS services.  Configuring the required infrastructure using AWS services.  Windows/VMware Administration, Patch Management,Vulnerabilities Fixing.  Physical/VM Server Migrations, Application configuration and Support.  Application configuration, SSL configurations, Maintenance and Troubleshooting issues with IIS.  Handling critical issues, RCA etc...  Working experience with various monitoring Tools like Pingdom, App Dynamics, Zabbix, New Relic.  Requirement Analysis, Gap findings, Health check testing, coordinating with Dev team.  Troubleshooting issues with integrated technologies like IIS, Windows OS, AWS.  Effective communication to manage customers’ expectations  Working on various CHM process (Service Now/SM9/Remedy) in terms of daily work

Having approx. 3+ years of sound experience as Team Lead Specialization in Mphasis Ltd for IIS/Windows, Administration, Middleware Support, Application Deployment & Support.  Deployment of application and troubleshooting using Middleware technologies. Implementation & support to various products/applications for an international client.  Technical and functional support using IIS. SSL configuration, Vanity URL redirection, Performance monitoring,  Troubleshooting issues with integrated technologies like IIS, WAS.  Effective communication to manage customers’ expectations  High customer satisfaction through timely and accurate solution for customer’s issue  Working on various CHM process in terms of daily work

Having approx. 6+ years of sound experience as Senior Client Service Engineer/ Sr. Implementation Consultant with In4Velocity Systems Pvt. Ltd for ERP Implementation, Functional Support, IIS/Windows/MS SQL Administration & Support. Gap Analysis, Requirement Gathering  Kick off meeting with Stake holders.  Implementation/Training/Support to an ERP application. Deliver technical support for MS IIS.  Working on various CHM process in terms of daily work.  Working experience on critical issues (P1/P2), RCA management.  SSL configuration, Vanity URL redirection, Performance monitoring,  Established IT Controls Testing model in all aspects of IT including new system development life cycle management process, Change Management, quarterly internal audits, improve segregation of duty for all team.

Having Sound experience in Central Govt. India for Product Implementation & Support, Testing (UAT) for approx. 2 years in National Informatics Center as Scientific Officer – B. Troubleshoot issue related with IIS.  Implementation and support for all the Govt. applications  Deliver technical and functional support to Govt. officers.  Working on various CHM process in terms of daily work.  Deployment of application and troubleshooting.  Profile includes Testing at client side(UAT), Implementation, Post Implementation Support, Patches & Hotfixes updation, Ticket(IMS) management, Server management(2003/2008) Involved in local development along with Testing at client places like website/reports etc…

Explored my skills as an Information Scientist/IT Manager in Gokhale Institute of Politics & Economics, Pune for IT Management, Vendor Management, Application Support, Web Development. Overall in-charge of IT Dept. in a deemed university. Vendor management, Procurement management, IT inventory management, System administration. Institute’s website design, hosting and management .Profile includes Testing of Library Software (Third party Software), Implementation, Post Implementation support and Troubleshooting for Library Application along with IT Management, Web development, Server and Database Administration, EDP Management. Provided robust, integrated & cost effective ERP solution which will help to handle substantial growth. Deployment of application and troubleshooting. Server Administration (Mail, SMTP, DNS, Web)

Master Of Science (Msc) In Computer Application

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