8 years of Experienced Software Engineer in IT Industry.Currently working in operations for production environment for Canada user base software applications serving healthcare and pharmacy domain.A business analyst cum production support executive; into scrum, designing, planning the changes and then deployments with DevOps and with vendors for third party apps and then their validations and sanity testing too. Triaging issues, aligning integrated teams, working on high priority calls based on business criticality for prod issues/support. Technologies: SQL Stored Procedures Development, JavaScript Development 5.5 year of thorough experience for web based applications and 2.5 years of experience in Production support executive - Service Now, Confluence, Vendor Connections, Logic Monitor, Citrix Workspace, VDI, and apart from them have conceptual knowledge of MSBI SSIS and PL/SQL. Experience in following Domains: Electricity Trading Softwares and RTO Energy Market Softwares and Health Care and Pharmaceuticals Projects. Apart from Development processes experienced in Testing | Trainings | Functional Documentation | Requirement Analysis | Production Support | Business Analyst | High Priority Business Support Calls | Calls with Software Vendor Support | Onboarding new joiners on Client Systems.
Listed skills include Management, Sql, Javascript, Software Development, and 27 others.