Sameer Khan Email & Phone Number

Pune, Maharashtra, India

Pune/Pimpri-Chinchwad Area

• Role: Senior AssociateDetails of the role:
• Part of one voice number management team as a L1 support for British telecom. Exposure to order management, Invoice management, customer and vendor creation.
• Experienced in raising order and putting all correct information in eDCA portal as per DCF. (Add order main site).
• Creating and providing main site order request over One Voice Order Application, this requires accurate data from client filled DCF.
• Having client… Show more Role: Senior AssociateDetails of the role:
• Having client interactions for online support.

India

• Role: AssociateDetails of the role:
• It’s a credit card operation process.
• Aligned to Fraud Specialty Operations (FSO) in that visa Prearb LOB (line of business).
• In this process whenever a customer reports a fraud, then we provide provisional credit to the customers for their satisfaction.
• Providing key charge-book to merchant to recover the loss as per visa guidelines. Later, the merchant validates chargeback.
• If it is not validated from the merchant’s end… Show more Role: AssociateDetails of the role:

Pune, Maharashtra, India

As a learner and new face to IT industry, Alarity provided me a scope of growing in field of Marketing. Day to day responsibility included product marketing, Branding and client relationship management.