Expertise in Identity and Access Management (IAM), specializing in analyzing and optimizing IAM processes and systems to ensure security, compliance, and efficiency. Proven ability to gather and document business requirements, streamline IAM workflows, and collaborate with cross-functional teams to deliver secure, scalable, and compliant solutions. Strong background in managing high-visibility projects, translating complex IAM requirements into actionable solutions, and supporting system testing and troubleshooting.o • Business System Analyst at EMPOWER Retirement (Jan 2022 – Present): Leading process remediation efforts, monitoring adherence to best practices, managing issue resolution, and enhancing reporting and metrics creation using Microsoft Dynamics.o *Conducts meetings with stakeholders and product team to gather and clarify project vision and requirements using Agile practices.*Partners with business owners and product owners to develop a comprehensive product roadmap and backlog.*Facilitates communication with development teams to optimize value delivery in a timely and cost-effective manner.*Produces wireframes and flowcharts to clarify business requirements and foster shared understanding among the team.*Participates in sprint review presentations, gathering feedback to continuously improve the product.*Balances the use of Agile delivery principles and business analysis tools and techniques, utilizing good judgment.*Documents requirements using software tools such as Jira, Miro, and Slack, creating a visual.*Introduces and Facilitates daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure team alignment and progress resulting in Increase the team's average productivity by 10% within the first few sprints. *Provides guidance and coaching to the development team on Agile practices and Scrum framework resulting in Increase the team's satisfaction with Scrum processes by 15%.

o • Business System Analyst at Tractor Supply Co. (Mar 2021 – Dec 2021): Led the successful implementation of Workday modules and provided strategic guidance on system architecture and integration best practices.o *Fosters a culture of empowerment, provides guidance, and facilitates discussions and retrospectives that resulted in improved productivity, morale and continuous improvement within the team.*Develops and maintains strong relationships with stakeholders, ensuring that their needs are addressed and that they are informed about project progress and updates.*Analyzes business processes, identifies areas for improvement, and develops and implements process improvement initiatives to optimize efficiency and effectiveness.*Implements a robust tracking system, analyzes data, and makes informed decisions to achieve stakeholders satisfactions.*Conducts daily stand-up meetings, fostering effective communication, progress tracking, and collaborative planning among varying team members.

● WMS (Warehouse Management system) Mobile App Projects● Used MS Visio for Process Modeling and Business Process Flow Diagrams● Developed Data Models and generated Database Schema Structures and developed data flow Diagrams● Led vendor management and supplier management activities, which included performing high-level negotiations and verifying suppliers according to business needs.● Utilized advanced knowledge of lean manufacturing, ERP systems, and supply chain planning to drive business process improvements.● Managed logistics oversaw project management activities to enhance supply chain and coordinated all aspects of supply chain management for the organization.Worked with various security tools to identify and track any malware. Blue team position during penetration test. Phishing e-mail analysis. Performed cyber security risk assessments for new technology initiatives being developed for global operations Analyzed architectural designs to identify security vulnerabilities for a variety of applications and systems Knowledge of OWASP top 10 vulnerabilities, network and internet architecture, IDS-IPS. Client Relations: Research corrective measures for client concerns, presented IT solutions in a clearconcise manner highlighting benefits of the recommended Network Cyber Security solutions.Used MS Visio for Process Modeling and Business Process Flow DiagramsDeveloped Data Models and generated Database Schema Structures and developed data flow Diagrams

● Created detailed business requirements document by doing JAD sessions and obtained approvals.● Work with business stakeholders to define and document current and future state processes through workshop● Gather and document requirements, participate in gap analysis and solution design and collaborate with cross functional teams to ensure all requirements are fulfilled● Breakdown high level initiatives into Epics and Stories for the delivery team● Ensure the Agile team backlog is aligned with project and stakeholder needs

• Assisted restaurant owners with pricing by providing ingredient costs and portioning information.• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.• Maximized food quality by closely monitoring shipments, preparation and food handling by team members.• Oversaw meal preparation and monitored food handling to encourage safety.• Helped customers find specific products, answered questions and offered advice.• Assisted with purchases, locating items, and signing up for rewards programs.• Resolved issues with cash registers, card scanners and printers.• Welcomed customers, offering assistance to find necessary store items.• Properly verified customer identification for alcohol or tobacco purchases.• Wrapped items and bagged purchases properly to prevent merchandise breakage.