Director And Co-Founder
CurrentManaging delivery unit, providing Direction, strategic and tactical approach to address organization needs and align with market demand.• Proactive Engagement with clients to understand their needs and resolve them in planned manner.• Managing deliveries with project teams with continuous improvement that leads to customer satisfaction and operational efficiency.• Managing multiple customer accounts to achieve business growth, customer retention and further strengthening customer base.• Effective Resource management to achieve organizational goals and customer expectations• Balancing customer needs and organizational goals to achieve long term engagements.• Participate and coordinate in the hire process for better quality of resources.• Supporte Sales team to close deals and improve conversion rate• Balance demand supply between resources and project, thus improved profitability and reduced risk due to External market factors
