Sameer Rawal Email and Phone Number
Sameer Rawal personal email
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Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Application Support Management, Service Management, Application Transition Management, Transformation, DC lift and shift, Application Rearchitecture and life cycle managment, Team Management, Consulting, Devops Delivery, Customer Engagement, Consulting, Solutioning and Presales activities with 15 years of overall experience.
Hcl Technologies (Infrastructure Services Division)
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Service Delivery Manager And Transition Lead - NovartisHcl Technologies (Infrastructure Services Division)Delhi, India -
Service Delivery Manager/ Transition Lead - NovartisHcl Technologies (Infrastructure Services Division) Jan 2020 - PresentName: Novartis – Privilege Access Governance EnhancementClient: Novartis, HyderabadResponsibility-• Face of HCL for the PAGE program. Leading the transition, engineering and service delivery• Service Management, SLA management• Develop the future roadmap and a support model for 3000 applications• Provide consultation to customer on process, tools and ISRM• Staff hiring and management, mentoring and guiding the team• Resource planning and technical transition of the applications• Solution/proposal preparation; and resource ramp up planning along with Managed Service Pricing Model• Develop Value add and automation propositions. Managing HOTS between different stakeholders • Synchronize and work with application teams to assess and identify automation opportunities• ITSM Process consulting & Program Management• Devops tools standardization and automation model -
Transition/Transformation Lead - Luminus BelgiumHcl Technologies (Infrastructure Services Division) Dec 2018 - Jan 2020Project Name: Luminus – Transition/TransformationClient: Luminus, BrusselsResponsibility-• Planning the Lift & Shift of data centre and involved in move group planning based on application relationship and integrations.• Resource planning and technical transition of the applications; and calculating the effort estimation required during transition.• Create/Modify/Reconcile project plans in governance and project management meetings• Leading the knowledge transfer of application and setting up support team.• Manage 24X 7 Operations• Managing HOTS between different stakeholders before Go-Live.• Leading the execution of lift & shift across data center with planned application downtime.• Coordinating with Application Architect(s) / Domain Managers for seamless migration.• Planning/leading the re-architecture of applications based on criticality.• Initiate automated health check of applications for proactive operations.• Identifying infrastructure optimization opportunities with successful planning/execution.• Plan life cycle management of middleware and applications with interaction with Domain Managers and application SME’s. -
Transition Lead - Statkraft NorwayHcl Technologies (Infrastructure Services Division) Apr 2018 - Dec 2018Project Name: Statkraft – Transition/TransformationClient: Statkraft, NorwayResponsibility-• Worked as a planning lead for chalking out the resource planning and technical transition of the applications; and calculating the effort estimation required during transition.• Create/Modify/Reconcile project plans in governance and project management meetings• Participation in RAID meetings and maintaining the same.• Meeting with clients to have understanding on applications.• Setting up steady state support team.• Automate deployment using CI/CD pipeline• Plan for Transformation and involved in move group planning.• Managing HOTS between different stakeholders before Go-Live.• Group the applications into move groups that should be moved together to preserve the functionality and integrations.• Finalization of migration principles.• Coordinating with Application Architect(s) / Delivery Managers for seamless migration -
Senior Manager Transformation- Volvo, SwedenHcl Technologies (Infrastructure Services Division) Apr 2016 - Mar 2018Gothenburg, Vastra Gotaland County, SwedenProject Name: DC Lan TranformationClient: Volvo, SwedenResponsibility-• Lead application team in transformation projects – NG DC LAN, SCA and CART• Complete dependency mapping and profiling of the applications, middleware and batch jobs. Interacting with SME’s and SRM’s for environment understanding.• Analyze the gathered information from various sources and bucketize the applications as per the value chains/workflows, by identifying various application dependencies• Group the applications into move groups that should be moved together to preserve the functionality and integrations• Finalization of migration principles.• Finalization of application testing approach to be followed. Interacting with Volvo for making Functional as well as Non-functional test cases ready• Coordinating with Application Architect(s) / Delivery Managers for seamless migration. -
Service Delivery Lead - Dnb, NorwayHcl Technologies (Infrastructure Services Division) Aug 2014 - Apr 2016• Worked as a planning lead for chalking out the resource planning and technical transition of the applications; and calculating the effort estimation required during transition.• Plan for Transformation and involved in move group planning.• Managing HOTS between different stakeholders before Go-Live.• Create/Modify/Reconcile project plans in governance and project management meetings• Participation in RAID meetings and maintaining the same.• Leading 2 tracks – L1.5 and .Net• Understanding the project architecture and design for Dotnet Applications.• Meeting with clients to have understanding on applications.• Conducting meetings with in the team and discuss on the issues, taking initiates and motivate the team.• Creating various reports using SAP BO• Working on Projects/Critical issues, supporting and managing team on the issues• Managing various financial business segment customer for supporting Schedules and Jobs. • Developing production schedules to meet customer requirements and operational guidelines. -
Project Lead/ Process ConsultantUhgis Jun 2008 - Jul 2014• Business process mapping• Interacting with metrics team to in designing and developing organizational metrics• Documenting process scope, business objectives and systems requirements• Defining the process owners and level of involvement of other departments• Describing approved key performance indicators for the documented process• Analyzing and Assessing processes impact • Representing the design of a new or existing process• Development of process flow diagrams• Specifies major elements, activities and tasks related to processes• Lead the Analysis, development, customization of new & existing tools/utilities• Analyze existing tools/utilities and propose solutions for customization needs for diff apps• Analyze trends of manual effort and propose technical solutions to address the needs• Develop and test new tools/utilities as per org requirements• Drive implementation of products identified for institutionalization• Develop and maintaining standards, common processes and best practices for Automation COE• Ensure timely deliveries as per implementation plans.• Meet onsite/offshore stakeholders to walkthrough features of new tool and benefits.• Provide timely updates on projects and status reporting.• Create User documentation for new and existing tools/utilities.
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Lead EngineerHcl Technologies Jul 2005 - Jun 2008
Sameer Rawal Skills
Sameer Rawal Education Details
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Finance/Marketing -
Computer Science
Frequently Asked Questions about Sameer Rawal
What company does Sameer Rawal work for?
Sameer Rawal works for Hcl Technologies (Infrastructure Services Division)
What is Sameer Rawal's role at the current company?
Sameer Rawal's current role is Service Delivery Manager and Transition Lead - Novartis.
What is Sameer Rawal's email address?
Sameer Rawal's email address is ra****@****ail.com
What schools did Sameer Rawal attend?
Sameer Rawal attended Management Development Institute, Bharati Vidyapeeth.
What skills is Sameer Rawal known for?
Sameer Rawal has skills like Quality Center, Web Services, Requirements Analysis, Agile Methodologies, Business Analysis, Microsoft Sql Server, Pl/sql, Requirements Gathering, Sdlc, Software Project Management, Team Management, Software Development.
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