Offering nearly 18 years of experience in supporting & monitoring existing infrastructure, supervising maintenance and backup as well as performing other regular support activities to ensure effectivenessLed maintenance of network & systems by managing capability roadmaps, establishing maintenance procedures and working with systems administrators and other engineers to perform regular network maintenance. Incisive acumen in delivering network maintenance support and responding to outages during off-hour software deployments within established Service Level Agreements (SLAs)Driving change across organizational boundaries, setting new processes, supporting an environment of continuous improvement along with broad range of IT initiatives to establish a common IT language across the organization. Expertise with Windows Server Operating System Cloud Computing andVirtualization Technologies (VMware, Hyper-V & Citrix)
Listed skills include Citrix, Cisco Technologies, Technical Support, Operating Systems, and 14 others.