Sameer Sam Email & Phone Number

Houston, Tx, Us

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Managed the complete Order-to-Cash (O2C) cycle, from order creation to delivery creation, ensuring timely and accurate processing of orders in SAP.• Responsible for creating and maintaining sales orders in SAP using transaction codes such as VA01, handling special order types and pricing conditions.• Effectively managed return order creation through the VA01 transaction for customer returns, ensuring proper credit management and refund processes were followed.• Created and monitored delivery creation (VL01N) in SAP, ensuring timely delivery processing and managing exceptions like shipping delays or missing items.• Collaborated with logistics, finance, and customer service teams to resolve delivery and order issues, ensuring seamless order processing.• Supported end-to-end configuration and customization of SAP SD module, optimizing business processes and improving system performance.• Assisted in the data migration from legacy systems to SAP for Order Management, ensuring accurate data transfer and smooth transition.• Prepared detailed order status reports, tracked backlogs, and coordinated with teams to meet delivery deadlines.• Conducted UAT (User Acceptance Testing) for system upgrades and enhancements related to order processing functionality.• Provided training and guidance to end-users on order creation, returns, and delivery creation in SAP.• Assisted in the configuration and setup of Sales Orders, Return Orders, and Delivery Orders in SAP SD module, learning the end-to-end process of Order Management.• Supported SAP SD consultants in analyzing order-related requirements, configuring order types, item categories, and document flow in SAP to ensure efficient order processing.• Participated in user acceptance testing (UAT) for Order Creation and Return Order workflows, documenting system discrepancies and helping resolve issues.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Hyderabad, India