Provide personalized banking services to retail customers, including account opening, loans, and investments.Understand customers' financial goals and recommend suitable banking products and services.Meet sales targets and revenue objectives by effectively promoting banking products.Build and maintain long-term relationships with customers, ensuring high customer satisfaction.Resolve customer inquiries and complaints in a timely and professional manner.Stay updated on banking regulations and compliance requirements.Collaborate with cross-functional teams, such as credit, operations, and risk, to ensure smooth banking operations.Participate in training and development activities to enhance product knowledge and sales skills.Keep abreast of market trends and competitors' offerings in the retail banking sector.Maintain accurate and up-to-date customer records and documentation.

Identify and understand the needs of the customer.Manages selling of various products to target customer segments in a professional manner.Ensure accuracy of information shared with the customer.Ensures accuracy of all bank forms and documents executed by the customer.Ensures optimal utilization of all sales tools and resources.Documents and maintains all records of sales activities and provide updates as per requirement.Ensures assigned sales targets are met.Administers all sales process and maintain records for same.

Answering customers telephone calls regarding existing accounts such as explaining bills to the customers, follow technical procedures toresolve the technical problem.Respond to questions and concerns about services an escalate calls appropriately.Consult with customers to evaluate needs and determine the best option.Upgrade service an offer additional services or options.Products to Sell :- T.V , Channels , Broadband , Telephone , Mobile , SIM.Help new colleagues by doing side by side call barging.Always Maintained the stats given by the team leaders.Earned reputations as key player in the Team.

Helping the customer those who suffer from arthritis pain, muscle pain and diabetes.Products to sell like diabetic machine to check diabetes, braces for Back & Knee pain coved all through their insurance.Helped the customer to identify services and products that best suited their need.Educated the customers how to use the product.Book doctor's appointment if required.Consistently exceeded monthly quotas by as much as 50%.