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Sameer Shukla Email & Phone Number
VP and Head of the Global Customer Service Centre
at
NielsenIQ
1 work email found
@niq.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
VP and Head of the Global Customer Service Centre
Location
Pune, Maharashtra, India
Company size
Who is Sameer Shukla? Overview
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Quick answer
Sameer Shukla is listed as VP and Head of the Global Customer Service Centre at NielsenIQ, a company with 27256 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at niq.com and a matched LinkedIn profile for Sameer Shukla.
Sameer Shukla previously worked as VP & Head of the Global Customer Service Centre at Nielseniq and Commercial & Customer Success Leadership Positions at Nielseniq. Sameer Shukla holds Post Graduate Program - Artificial Intelligence For Leaders, Excellent from The University Of Texas At Austin.
Company email context
Email format at NielsenIQ
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{first}.{last}@niq.com
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Profile bio
About Sameer Shukla
A Market Researcher with 25+ years' experience of making cohesive teams; managing P&L to profitable and consistent growth.- Planned and set up a +250 associate GCC to transition and optimise Customer Success tasks from 23 global markets- Worked extensively with FMCG & Consumer Durables manufacturers & retailers helping them gain market share, find growth opportunity through innovation, strengthening distribution/ expansion, and portfolio optimization. - Conducted multiple roadshows around investment horizon with Financial Institutions at UK, UAE, Singapore and Hongkong.- Worked with UN organisations, International NGOs, and Government bodies assisting policy formulation with disaggregated insights.
Listed skills include Business Management, Client Relationship Management, Market Research And Insights, Retail Measurement Services, and 11 others.
Current workplace
Sameer Shukla's current company
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Nielseniq
7 roles
Sameer Shukla work experience
A career timeline built from the work history available for this profile.
Vp & Head Of The Global Customer Service Centre
CurrentSet up GCC to transition Customer Success processes from 23 countries (11 in Asia including China, and 12 West European markets) supporting over USD 300 mn revenue.- Recruited & onboarded +300 associates to build an engaged team that helped manage attrition in single digit. - Knowledge transfer and process harmonization for each market was completed ahead.
Nov 2021 - Present
Commercial & Customer Success Leadership Positions
Took up various leadership positions at Nielsen in Delhi and Mumbai, some of the key ones being:- Managed Customer Success team (~175 associates) that provided Customer Service along with Insights and Consulting to FMCG customers in India. The team supported 8% revenue growth in 2021 (vPY) to ~USD 35mn business, with ~10% lower cost of servicing (YoY), and.
Aug 2010 - Oct 2021
Head Of Retail Measurement (Rms) - South Asia
Managed Nielsen’s flagship RMS division in South Asia and was part of South Asia Leadership Team of Nielsen. Leveraged RWRP principle with standardised processes, which resulted in increase in EBIDTA by >5pp (2019 over 2017)Led a pricing initiative – change in internal mindset, and then working on customized plan for each client. Launched Quarterly.
Jan 2017 - Jan 2019
Head Of Nielsen Jv With Gfk (Gfk-Nielsen India Pvt. Ltd.)
Gfk-Nielsen India Private Limited
Managed "GfK-Nielsen" JV that tracked consumer off take of Consumer Electronics, Home Appliances, Mobile Handsets and Home & Enterprise IT products using Retail Audit methodology. Partnered with Consumer Durable manufacturers and retailers and worked closely on Marketing and Sales initiatives and around innovation funnels. Oversaw Corporate structure.
Dec 2007 - Aug 2010
Country Resident Director - Nielsen Nepal
Managed Nielsen business in Nepal as a Resident Director. Led teams working in domains of Social & Enterprise Research, Consumer Insights, Media Measurement, and Retail Measurement of FMCG, Liquor, Cigarettes, and Soft Drink categories. The business in red (2003-04) got turned around to yield a +300% dividend in 2006-07.
Nov 2004 - Nov 2007
Executive ---> Group Head, Social Research Div. Of Nielsen/ Org Marg, India
Nielsen, Org Marg
The budding years helped build expertise in micro-level social research insights built on primary data collected from grass-root level in the sectors of Public Health, Rural Development & Livelihood, Agri & Forestry, Education, and Water & Sanitation. Executed 8-10 social research projects every year, including few large-scale (multi-crore) projects..
Jun 1998 - Oct 2004
Team & coworkers
Colleagues at NielsenIQ
Other employees you can reach at niq.com. View company contacts for 27256 employees →
AB
Alexander Brenner
Colleague at NielseniqMöriken, Aargau, Switzerland, Switzerland
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KK
Ketaki Kurane
Colleague at NielseniqPune, Maharashtra, India, India
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CK
Carmen Khoo
Colleague at NielseniqSubang Jaya, Selangor, Malaysia, Malaysia
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DS
David Specha
Colleague at NielseniqWeymouth, England, United Kingdom, United Kingdom
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DB
Dipsha Bhadrecha
Colleague at NielseniqPorbandar, Gujarat, India, India
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KC
Konrad Chwaszczewski
Colleague at NielseniqBiałystok, Podlaskie, Poland, Poland
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DD
Danielle D'Ambrosio
Colleague at NielseniqMorris Plains, New Jersey, United States, United States
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MM
Martha Marcucci
Colleague at NielseniqGreater Minneapolis-St. Paul Area, United States
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PS
Prakash S
Colleague at NielseniqChennai, Tamil Nadu, India, India
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AB
Amruta Bandopadhyay
Colleague at NielseniqMumbai, Maharashtra, India, India
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Alexander Brenner
Colleague at NielseniqMöriken, Aargau, Switzerland, Switzerland
View →
KK
Ketaki Kurane
Colleague at NielseniqPune, Maharashtra, India, India
View →
CK
Carmen Khoo
Colleague at NielseniqSubang Jaya, Selangor, Malaysia, Malaysia
View →
DS
David Specha
Colleague at NielseniqWeymouth, England, United Kingdom, United Kingdom
View →
DB
Dipsha Bhadrecha
Colleague at NielseniqPorbandar, Gujarat, India, India
View →
KC
Konrad Chwaszczewski
Colleague at NielseniqBiałystok, Podlaskie, Poland, Poland
View →
DD
Danielle D'Ambrosio
Colleague at NielseniqMorris Plains, New Jersey, United States, United States
View →
MM
Martha Marcucci
Colleague at NielseniqGreater Minneapolis-St. Paul Area, United States
View →
PS
Prakash S
Colleague at NielseniqChennai, Tamil Nadu, India, India
View →
AB
Amruta Bandopadhyay
Colleague at NielseniqMumbai, Maharashtra, India, India
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5 education records
Sameer Shukla education
Post Graduate Program - Artificial Intelligence For Leaders, Excellent
Masters - Mba/ Pgdfm, Management, Silver Medalist
Iifm
Principles Of Marketing Research, Marketing Research
Graduation, Statistics & Anthropology
Lucknow University, Lucknow
Top Ranker In State Board (10Th)
Netarhat Vidyalaya
FAQ
Frequently asked questions about Sameer Shukla
Quick answers generated from the profile data available on this page.
What company does Sameer Shukla work for?
Sameer Shukla works for NielsenIQ.
What is Sameer Shukla's role at NielsenIQ?
Sameer Shukla is listed as VP and Head of the Global Customer Service Centre at NielsenIQ.
What is Sameer Shukla's email address?
AeroLeads has found 1 work email signal at @niq.com for Sameer Shukla at NielsenIQ.
Where is Sameer Shukla based?
Sameer Shukla is based in Pune, Maharashtra, India while working with NielsenIQ.
What companies has Sameer Shukla worked for?
Sameer Shukla has worked for Nielseniq, Nielsen, Gfk-Nielsen India Private Limited, and Nielsen, Org Marg.
Who are Sameer Shukla's colleagues at NielsenIQ?
Sameer Shukla's colleagues at NielsenIQ include Alexander Brenner, Ketaki Kurane, Carmen Khoo, David Specha, and Dipsha Bhadrecha.
How can I contact Sameer Shukla?
You can use AeroLeads to view verified contact signals for Sameer Shukla at NielsenIQ, including work email, phone, and LinkedIn data when available.
What schools did Sameer Shukla attend?
Sameer Shukla holds Post Graduate Program - Artificial Intelligence For Leaders, Excellent from The University Of Texas At Austin.
What skills is Sameer Shukla known for?
Sameer Shukla is listed with skills including Business Management, Client Relationship Management, Market Research And Insights, Retail Measurement Services, Social Research, Customer Insight, Market Research, and Analytics.
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