Sameer Vartak Email & Phone Number

San Diego, Ca, Us

Pune, Maharashtra, India

Managing IT Infrastructure Delivery engagements for a leading global Investment bank and building society.

Pune, Maharashtra, India

• Managed end-to-end migration of Batch Infrastructure (Hardware & Software) from France to UK Datacenter• Managed end-to-end migration of Equity booking system application and it’s Infrastructure from WAS7 to WAS8.5 platform• Managed an infrastructure projects which demanded coordination with multiple clients and teams to ensure project deliveries are not impacted due to staffing or contractual issues (Team Size – 30) • Promoted collaboration between teams by empowering teams to work towards business objectives and by adopting agile ways of working• Managed day-to-day project operations – staffing, budgeting, planning, reporting, and auditing• Managed releases to development and production environments• Deployed code to development and production environments• Reported progress and problems to management/stakeholders• Worked with the Global Environments Manager to implement the strategy and approach for releases• Planned and Provisioned various development environments to meet project requirements across all phases• Planned and Scheduled Environment upgrades as per agreed timelines with stakeholders• Coordinated and facilitated health check post upgrades and deployments to ensure environment stability • Managed a 24x7 L1/L2 support operation within stringent SLA targets with geographically distributed teams (Team Size -25)• Managed Project Budgeting, Estimations and Allocations• Managed tracking and reporting of Performance Metrics (KPI’s) against agreed SLA’s• Managed customer engagement - reporting, feedback, escalations and root cause analysis for client issues • Met the service improvement targets by on-boarding consultants, conducting external training for the team, deploying dedicated shift leads, prioritizing actionable tickets and improving queue management activities• Identified and implemented Training Programs for the ‘Team Players’ on the operations floor with process-based training and client feedbacks

Pune

• Played Incident Manager role to manage Incident and Service Desk operations which includes, Incident Coordination, Build Release and Deployments, Patching, Server Maintenance activities• Managed end to end L1/L2 support operations within stringent SLA targets with geographically distributed teams (Team Size – 20)• Acted as first level of escalation for Incidents or any service delivery issues

Mumbai

• Managed multiple Development projects and teams (Team Size -10) • Developed code for the various project modules and carried out peer code reviews• Conducted research to propose suitable process enhancements to the product• Migrated and Implemented windows code/applications onto Windows & Linux platform• Identified the bugs and fixed them using the bug tracking tools• Led testing and production support teams to test and deploy product releases against tight timelines (Team Size - 10)• Developed the test plans and scenarios• Analyzed the test results to propose suitable process enhancements

Pune, Maharashtra, India

Was responsible for Test Cases preparation and execution, Unit Testing, Defect Tracking, & Project Documentation

Mumbai, Maharashtra, India

Was responsible for Test Cases preparation and execution, Unit Testing, Defect Tracking, & Project Documentation